Although I emphasized the use of assistants on the OpenAI platform in my initial post, I’m also interested in the possibility of automating certain actions using integrators such as Zapier and Make.com.
Besides system prompts, I’m also considering the possibility of uploading a knowledge base in the form of documents.
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Currently, I have several specially trained AI assistants on the OpenAI platform. For example, one of them is a forum tech support bot. It’s familiar with all site settings and community rules. My goal is to set up forwarding of user requests on the forum to this assistant. I understand that in the future, the Discourse AI plugin may provide functionality for training an AI bot. However, as a forum administrator, I also want to receive notifications in Telegram and keep a history of user conversations with the bot in a separate Google spreadsheet. An approximate illustration is presented below:
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Sometimes, achieving a good result requires more than one dialogue with a single AI assistant. For example, on my forum, I’ve created an AI assistant that enhances the user’s initial query and translates it into English. The user copies the improved query and sends it to another bot - AI-stable-diffusion. Thus, to create an image, the user will need to engage in a dialogue with two bots. Such procedures can be automated using integrators. For example: user request on the forum → AI-prompt-engineer → AI-stable-diffusion → ready image for the user.
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A specially trained AI post generator helps users create materials for subsequent publication on social networks and forums. We can also automate this process. For example, as an administrator, I want to create a post and write a request to the AI. After processing, my post is automatically published on the forum and on the social media pages of my forum. An illustration is provided below:

