Haven’t done much research in your AI offering yet, but the two main points which come up:
- on demand translation to users language
- answering simple questions by referencing to my custom answer corpus (the forum plus all documentations I provide)
- on larger sites i could imagine a more strict/smart „already asked“ detection, however on my site I feel it’s better to have less posting barriers and rather have mods merge topics in a friendly and false-positive free way (maybe send mods such a merge suggestion?)
For the second point above, if you provide a infra to feed knowledge and answer questions, that would also be a neat „iFrame“ for other sites.