I know that bitnami helm chart isn’t supported deployment by this community. I’ve asked this question in bitnami, but I haven’t got any reply. Maybe you can limit a scope of my research or provide some hints please. My customization of value file: auth: email: my@email.com username: superAdmin password: "password" smtp: enabled: true host: "mailjet" port: "587" user: "user" password: "password" protocol: "" auth: "" existingSecret: "" I got DownloadBackupEmail fail when tried to download backup. I got CriticalUserEmail fail when tried to change password through the forgot button.

My guess is that mail jet is rewriting the urls when it sends mail so that it can do click tracking and it isn’t working. Best is to tell mail jet not to do link click processing. You can download the backup file directly, but I don’t know where Bitnami puts it.

Thanks for reply. Hmmm, I’m confused. I have another instance that I deployed according to the official deployment instructions. Both I use MailJet I was thinking that my helm chart didn’t properly populate admin credentials into the application.

DownloadBackupEmail and CriticalUserEmail fail

Product Support Self-hosting

oleksii (oleksii) March 18, 2024, 1:10pm 4

To fix it I set “in-v3.mailjet.com” into smtp.host:

Topic		Replies	Views
SMTP not working after changing service Product Support	11	1376	December 19, 2017
Configure SMTP in Docker container Self-hosting unsupported-install	13	3504	August 14, 2022
System never sends Set Password/Reset Password emails, although other emails are sent fine Product Support unsupported-install	15	1784	July 30, 2017
Bitnami install on Google Cloud / Smooth except EMAIL Self-hosting unsupported-install	3	1291	September 7, 2020
Email Configuration Issues on Bitnami Self-hosting unsupported-install , email	6	887	December 15, 2019

DownloadBackupEmail and CriticalUserEmail fail

Related topics