I’m getting an error message on my forum whenever I create a post or private message. It’s happening to some users but not all. The post goes through but the modal shows up. The editor springs back up, empty, but once I close it, the post has been created. Has anyone experienced this or know what it might be? Here’s the modal: [Discourse error message: Sorry, an error has occurred] The only network request is a POST to /posts, and the response looks fine. The response is a 200 status code. This is the error in the browser console: 13:57:31.681 c@https://forum.example.com/theme-javascripts/319b78ccb2c844f6b37730b62c1e9a2498e69811.js?__ws=forum.example.com:5:88 e.default</<@https://forum.example.com/theme-javascripts/319b78ccb2c844f6b37730b62c1e9a2498e69811.js?__ws=forum.example.com:6:307 m@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:62455 trigger@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:155859 createPost@https://forum.example.com/assets/chunk.c050e176156cd4d89bfc.d41d8cd9.js:141768:24 async*1035/save/<@https://forum.example.com/assets/chunk.c050e176156cd4d89bfc.d41d8cd9.js:141575:62 _@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:412774 w/<@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:413200 invoke@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:358136 flush@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:357213 flush@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:358976 _end@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:364059 B/this._boundAutorunEnd@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:360483 promise callback*n/<@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:355561 flush@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:217160 _scheduleAutorun@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:366259 _ensureInstance@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:366146 ensureInstance@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:363710 scheduleRevalidate@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:40579 dirtyTag@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:347472 T@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:347962 j@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:68699 D@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:68906 Ae@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:77423 Ce@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:77213 set@https://forum.example.com/assets/vendor.ff29780b9fed784cce2d843dcb93a803-608f4f77d8437d715d8d39c739c0c8bbe0fe51c9305e55f1ec7d0bee19f5571f.js:11:169787 save@https://forum.example.com/assets/chunk.c050e176156cd4d89bfc.d41d8cd9.js:166992:14 saveAction@https://forum.example.com/assets/chunk.c050e176156cd4d89bfc.d41d8cd9.js:166839:10 _triggerAction@https://forum.example.com/assets/chunk.c050e176156cd4d89bfc.d41d8cd9.js:24264:23 click@https://forum.example.com/assets/chunk.c050e176156cd4d89bfc.d41d8cd9.js:24231:17 ajax-error.js:8 I’ve tried Firefox and Safari on Mac. Disabled ad-blockers, turned off VPN. It works on my phone (Safari, with the same VPN). At least two other people experience it with Chrome on Windows, but another person doesn’t experience it with Chrome on Windows. The forum has been rebuilt and updated a couple of times since the problem first appeared.

I found it. There was some analytics code like this: function sendClickyEvent(href, title, type) { if (clicky && clicky.log) { clicky.log(href, title, type); } } It should be window.clicky to avoid an error, but I just wrapped all the analytics code in try/catch blocks to be sure. It was crashing when posting for users who didn’t load the analytics, because it was trying to send an event to log the creation of the new post.

"Sorry, an error has occurred." for some users when posting

Product Support

Genisis May 17, 2024, 11:44pm 3

My users get this when uploading a video , it’s behind cloudflare tunnel. Tested with 20-50MB video

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"Sorry, an error has occurred." for some users when posting

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