Hello All I lost Admin access of my forum, Means i am not able to see it. My user is now changed to a normal user. Can someone help me please? website is applecommunity.pk

Hi Abbas, That must be an awful feeling! I checked your about page and this is what I see: [Screenshot 2024-06-25 at 13.29.02] Would you be able to reset the password for Abbasm234 (assuming this is you)? Or could you ask Hamza for help?

He said the same thing he can see me as admin but i cannot see the panel [Screenshot 2024-06-25 153018]

PS i did the discourse update yesterday

Can you navigate directly to http://applecommunity.pk/admin ?

[Screenshot 2024-06-25 153606] This is what i am getting

That is strange. So you are saying that Hamza is able to log in as admin, but you are not? Could you try a different browser, just to be sure that it isn’t a cache thing?

even tried the new browser still same :frowning: this is so frustrating

I would suggest you ask Hamza to: Remove admin access for you Click the “log out user” button on your user’s admin area [Screenshot 2024-06-25 at 13.45.44] restore your admin access If that doesn’t work, something else must be amiss. I see that you are running cloudflare, please make sure that you have followed the instructions here: [image] Using Discourse with Cloudflare: Best Practices Self-Hosting Using Discourse with Cloudflare bookmark This guide explains how to configure and use Discourse with Cloudflare, including security best practices and troubleshooting tips. person_raising_hand Required user level: Administrator information_source Console access is required for self-hosted installations Summary Cloudflare can enhance your Discourse instance with improved performance through CDN, additional security layers like DDoS protection, and HTTPS support. This guide covers the…

If you have shell access you can cd /var/discourse ./launcher enter app rake admin:create

Specific admin cannot access admin area of Forum

Product Support

Abbas_Muhammad (Abbas Muhammad) June 25, 2024, 12:03pm 10

I Ran the update again and its back now!

Thanks for ur help

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Specific admin cannot access admin area of Forum

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