Hello everyone, I’m currently learning how to manage our Forum community and would love some advice. After marking a topic as “solved,” is there anything else I should do, such as locking the topic? Today, I noticed two older popular topics that already had solutions, so I marked them as “solved,” but I’m unsure if any additional actions are needed. I would appreciate any advice. TIA.

Hi @Zoe , welcome to the Meta! Topics which are solved will close 7 days after the last reply by default. After 7 days after the last reply, System will close the topic. You can change the time from 7 days using the setting solved topics auto close hours. Hope this helps!

[image] Zoe: is there anything else I should do, such as locking the topic I think that depends on your community. Do you want others to still be able to post in solved topics? Do you close topics after some time anyway? I think the default of the solved topics auto close hours site setting is 0. [The image displays a setting related to automatically closing solved topics after a specified number of hours once the topic has been marked as solved, with an input field to set the number of hours or disable the auto-closing feature by setting it to 0. (Captioned by AI)] Additionally there is a category setting to close solved topics [The image displays text explaining that a topic marked as "Solved" will automatically close a certain number of hours after the last reply, with a blank field likely intended to specify the number of hours. (Captioned by AI)]

Is there anything else that needs to be done after click "Solved"?

Product Support

Zoe July 24, 2024, 7:27am 4

Hi @NateDhaliwal @Moin

Thanks for all your help. Now I have a clearer understanding of this feature.

Topic		Replies	Views
Solved topics should automatically close, after a delay? Feature solved	4	2810	June 17, 2019
Responding to "solved" topics Feature solved	6	1440	May 19, 2017
Changing when the timer starts for solved topics auto close hours Feature solved , topic-timers	2	494	May 12, 2022
Automatically close solved topics after N hours Feature solved	10	3381	May 26, 2017
Time-based Close Topics and Solved plugin Product Support solved	1	881	January 8, 2018

Is there anything else that needs to be done after click "Solved"?

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