For some reason, usernames have started appearing next to the user’s real names. This was not the case previously. Was this a platform update? I don’t think anyone on our team was tinkering with this aspect. [CleanShot 2024-08-06 at 09.32.39]

[image] putty: don’t think anyone on our team was tinkering with this aspect You can check the staff logs

Unfortunately, I don’t see any staff changes that would impact this.

Could you check display name on posts?

That is and has been selected. I’m sure we can easily hide this in CSS but I’m checking if this is something greater that was changed.

Yes, sorry. I think I got turned round on username v name. Hmm. :thinking: I’ll have a think. The name and username are very similar, and normally only one would display if both were the same. Checking on here by adding ‘JammyDodger’ to my name field, it still seems to recognise they’re the same and only show one.

Did you try safe mode? Maybe you use something like Remove Name Suppression on Posts

Just to circle back on this, I think it was a custom piece of code that had stopped working. Was that right in the end @putty?

Usernames suddenly appeared

Product Support

putty (putty) August 28, 2024, 12:49pm 11

I think so. I ended up having someone on our side hide that element via CSS.

Topic		Replies	Views
Full name is not visible for few users Product Support	2	701	March 14, 2023
Random users usernames not showing on posts Product Support	10	769	June 26, 2023
Feature request: make the "deduplication" of name vs. user name a site setting Feature	2	803	September 20, 2022
Hiding usernames from UX Product Support	8	1680	August 2, 2022
Hide 'Username' from posts Product Support	8	1724	March 11, 2020

Usernames suddenly appeared

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