At some point a few weeks ago email started failing. I haven’t had time to address it until now, and I’m at a bit of a loss. There was a similar problem here: Error: "There are 965 email jobs that failed. Check your app.yml and ensure that the mail server settings are correct." that was solved by r…

There is a chance there is something wrong at your email service provider’s end. What service are you using for sending emails?

I suspect you might be right. I set up email through name.com ; that’s who is hosting the DNS. I don’t see anything strange there, but I’m not sure what to look for.

Check the plan your on for your mail server. A client ran into this issue when they were exceeding the plan they were on

That doesn’t seem to be it, but good suggestion!

I don’t think name.com offers an email server for bulk sending. But this issue is most certainly related to your mail server either refusing the mails or your host server having wrong email credentials (which is unlikely if the same credentials worked before.)

Name.com offers email through cPanel. I think I must have screwed it up when I made some configuration changes at the end of September which I didn’t precisely log :grimacing:. Currently can’t telnet to the server. I rebuilt with ./discourse-setup which didn’t help, and I’m just not seeing anythin…

[image] ambimorph: I wonder if I screwed up the DKIM/SPF incantation. I’m going to look there next. This shouldn’t be causing email jobs to fail in discourse.

It didn’t help. I had to set this aside for a few weeks and just came back to it today. I’m really stuck! This is everything SMTP in my app.yaml: DISCOURSE_SMTP_ADDRESS: mail.well-actually.fyi DISCOURSE_SMTP_PORT: 465 DISCOURSE_SMTP_USER_NAME: amber@well-actually.fyi DISCOURSE_SMTP_ENABLE_START_…

Actually, I cannot telnet in to mail.well-actually.fyi on port 465 or 2525, so maybe I’m blocked.

Try putting those credentials into an email program and see if it works. If it does not, the problem is not with discourse.

"There are 3865 email jobs that failed. Check your app.yml and ensure that the mail server settings are correct."

Product Support

itsbhanusharma (Bhanu Sharma) November 17, 2024, 3:26am 8

This shouldn’t be causing email jobs to fail in discourse.

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"There are 3865 email jobs that failed. Check your app.yml and ensure that the mail server settings are correct."

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