I’ve spotted an issue where the messages inbox is larger than then UX [image] This only effects Messages, other notification types are displaying correctly [image] The issue happens in both Themes i’ve tested (Clean and Default) and when all Theme Components are turned off. Is anyone else having this issue, is there a way to fix it? Thanks

I’m on the latest Discourse ( 3.3.2) - I don’t have the same issues on Meta

Thanks for that. It looks like you need to start troubleshooting your plugins and theme components. Try /safe-mode and turn off unofficial plugins to start with.

Interestingly (if also annoyingly) - i have the same issue when in safe mode (i’ve tried different browsers and on Wins and Mac)…

Sorry you’re having this problem! It can be frustrating to have an issue that can’t be replicated on other sites and pinned down easily. A long shot, but can you take a scan through the latest staff action logs at /admin/logs/staff_action_logs to see if a site setting was changed recently that might affect this?

We’re currently configuring our Discourse as part of an upgrade from 2.4 so our logs are a chaotic mess at the mo - and this issue has only just been spotted, so it’s not going to be possible to identify the possible cause in the logs (the majority of which is installing/configuring Themes/Theme Components rather than site settings).

Cool. That’s good to know. Sounds to me like your probs might be related to that upgrade process. Good luck, and keep us posted on what you find out!

Found the cause… it was a message that had lots of groups/roles in the ‘to’ field, as the groups are displayed in one long line under the subject line it pushed the inbox area wider than the UX, archiving the message made screen look normal. This is a possible bug, messages with a long lists of groups in the ‘To’ pushes the width of the inbox screen. Maybe the groups should go on multiple lines?

Messages Inbox Displaying Incorrectly

Product Support

tobiaseigen (Tobias Eigen) November 19, 2024, 4:17pm 2

Are you able to reproduce this issue here on meta? Have you updated your site to latest?

Topic		Replies	Views
Group inboxes not appearing Product Support	6	445	April 27, 2024
Group inbox on a group's page (mockup) Feature	7	1851	March 19, 2018
Inbox multi word styling issue UX css , fixed	1	123	October 7, 2025
Message category selector for group messages leads to "Error Something went wrong." Bug	5	1017	June 19, 2023
Group inboxes and archives are visible even when empty Bug groups , personal-messages	10	350	April 14, 2025

Messages Inbox Displaying Incorrectly

Related topics