Has anybody found new participants get overwhelmed when they use Discourse for the first couple times? I know there is a welcome email they get, though wonder if anybody has found a need to simplify them or otherwise post instructions or a basic one-pager to help new discussion participants who may get overwhelmed how the system works?

Sure, that link is Profile, Messages. You could put it in a banner topic like so: Forgotten how to use the site? Refer to your getting started message! http://discourse.example.com/my/messages

What kind of feedback do you get from these new participants? What is it they don’t understand?

I think the issue is that our users sometimes misplace the notification they receive when they first join, and I would like to be able to have a link someplace so they can get back to it or otherwise locate it as needed.

This is helpful, @codinghorror. I had no idea (as a somewhat new admin) that everybody got their own messages OR that each one has its own url. Helpful . . .

[image] codinghorror: http://discourse.example.com/my/messages . . . and here is my result, though I posted this as a topic in case anybody needs more follow-up http://forum.networkedlearning.net/t/how-do-i-use-this-site-anyway/209/1

Maybe not so much of a potential problem for New members that presumably have only a few messages. But, for example, I have over 60 and my initial “welcome” is at the bottom. Will they know to look there?

Seems this no longer works… [image] codinghorror: Forgotten how to use the site? Refer to your getting started message! http://discourse.example.com/my/messages

It has been replaced by discobot greetings [image] codinghorror: This still works just fine.

Help Guidance for New Users

Product Support

codinghorror (Jeff Atwood) June 10, 2017, 4:51pm 9

This still works just fine.

Topic		Replies	Views
Community Onboarding on discourse Community Building	1	382	June 18, 2024
Discourse Needs help resources and documentation UX	23	3670	June 22, 2018
Discourse Tour - do we have such one? Product Support	8	2641	March 5, 2018
Can Discourse prompt new users to create their first topic? Product Support	2	605	March 31, 2019
Discourse messaging guide for new users Product Support	5	2950	June 10, 2020

Help Guidance for New Users

Related topics