One misconception many of us have about AI is that our expectations are: graph TD Question -->|"Expensive AI Magic"| Answer Answer["The perfect answer"] It can feel extremely frustrating to spend $$$ on a flagship model and still end up getting sub-par results. In this topic I would like …

This is an excellent write-up, Sam, especially for people without a dev background! :heart: It should definitely be added to AI bot - Personas first post.

Thanks Sam! That’s very insightful. I’ve always thought of RAG documents as something that works alongside tools (usually search and read). I.e. use tools to get answers on the forum and rag to add additional knowledge e.g. blog posts, external docs, etc. And then from all select the most relevan…

An example would be: AI consolidates a very long conversation to: “Tony would like to understand how question consolidation works and how examples are provided” RAG is performed on the text “Tony would like to understand how question consolidation works and how examples are provided” looking for f…

Why is my AI forum helper struggling to answer questions?

Support

Falco (Falco) Split this topic October 15, 2025, 4:28pm 5

9 posts were split to a new topic: Exploring Reranking Options for Discourse AI

Topic		Replies	Views
RAG capacities of discourse-ai Support ai	7	350	September 19, 2024
Advice on a support bot for a technical support forum (Discourse AI vs Discourse Chatbot) General ai-bot , ai	50	3894	September 19, 2024
Building a technical support chatbot Extras chat , ai	1	763	October 4, 2024
Conversational AI Search coming to Discourse AI Feature ai-search , ai	15	946	December 16, 2025
Support for AI Bot to Configure for a Support the community forum with latest version of Discourse Support ai	19	322	December 4, 2025

Why is my AI forum helper struggling to answer questions?

Related topics