Whispers (which is a mode we support) is one way around this, use it to assist moderators.
I also think that some fancy flows can reduce a lot of risk here (it will have to wait for tools)
- Craft a response
- Ask LLM to gauge how much value the response adds from 1 to 10
- If 8 or higher then post response
I love this idea, it will require a new type of automation trigger, going to have to think about it. This type of “trigger on topics in category X that have not gotten any response after a day - check every 10 minutes” is not a trigger we have at the moment… we need to figure out how to add it to automation.
We have a “stalled topic” trigger but I don’t think it has the ability to “bypass” on “has a reply”, we may need to expand it.
Additionally for API integrations a “just answer this topic with this persona” action would be pretty amazing and very very easy to build.