Using AI To Tag And Categorize Forum Posts

Product Support
3

Getting there… it is a bit tricky we are missing 2 little pieces:

  1. Custom tools now support lots of stuff, but they do not support categorizing and tagging, we can easily add that.
  2. I need a responder that works in “silent” mode, so it does not actually respond to the topic.

Once both of those are in place you would give access to 2 custom tools

  1. tag topic
  2. categorize topic

(or a single tool that does both)