I found a couple of topics on the subject, but none are related to the problem I’m encountering. I want to grant admin access to a colleague, so I head over to users → x → grant admin. UI responds that the email is sent and I do expect it in my mail box as I’m the site admin. Alas no mail (also n…

What is the status of the email you see in admin/email/sent It should look something like this’ (Post ID: 8032) / 250 Ok 010d019599fbc428-94ef9ff4-c956-47d0-8d5a-e5f76f6517a8-000000 Also, what happens if you use the test email functionality, and send to mail-tester.com

That’s the point. There is no entry in the log. Sending a test mail works without issue.

The mail sent to mail-tester is getting a score of 10/10 …

[image] Francis Martens: How can I debug? Check the logs of your sending email provider. Yesterday, someone contacted me with a similar issue. The recipient’s email provider rejected the email, and this was recorded in the sending provider’s logs. [image] Francis Martens (Exalate): Send…

Check the logs of your sending email provider. There is no log because no mail is sent. Is the test email sent to the same email address? Yes - and well received.

I missed the part where the mail was literally not sent. Well, no clue then :pensive_face: Sorry!

If this is a one off thing, then I would just grant admin rights via CLI

I would just grant admin rights via CLI CLI - that is new to me. If you have any useful links how to get access to the cli and documentation on the subject - thanks for sharing. Independently from solving the immediate problem of granting the user admin access, I would like to understand how I c…

You can check out this: [image] What is the Rails command to create an admin user in Discourse? Support As told in this post, when I run this command to create an admin user on a new disco installation, thru rails console (without having to activate thru …

Here you go [image] Create an admin account from the console Self-Hosting bookmark This guide provides instructions for creating an admin account or granting admin privileges using the console in a self-hosted Discourse installation. person_raising_hand Requi…

Grant admin confirmation mail not sent

Product Support

Canapin (Coin-coin le Canapin) March 16, 2025, 12:58pm 15

Does it work if you use another admin account (or if you change the admin’s email address) to give the admin privileges to a user?

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Emails to confirm new admin not being sent Product Support	5	397	May 15, 2025
Granting Admin access, emails never arrive Product Support	4	1205	June 26, 2018
Why some kind of emails can't be receive, some can? Product Support	5	602	January 14, 2021
Change admin email Product Support	9	570	December 20, 2023
Unable to Grant Admin to user Product Support	3	207	June 21, 2025

Grant admin confirmation mail not sent

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