Hi, I am trying to make a backup of my forum. Everything goes smooth until I can not recieve the email that is needed for the backup. I have double checked everywhere. From what I have read the email that was used in the setup of Discourse is the one where the email will be sent to. Is there some …

See Change staff email address from console

The email goes to the user they requested the backup. If you’re self hosted then the file is available on your server in /var/discourse/shared/standalone/backups/default If you’re using s3, then it’s there.

Great, and to double check, it is the email of the user as seen by clicking on the profile photo in the top right, then settings and the email that is seen there? I still will not recieve any email. Will self host or business plan not recieve any email?

Check out Admin - Email Settings - Server Setup and Logs - Sent.

It seems like the mail here is the correct one. If trying to backup through /admin/backups and you have self host, is it supposed to work? Sidekiq/retries shows many posts with the following: Jobs::HandledExceptionWrapper: Wrapped Net::OpenTimeout: execution expired It also shows this one: Jobs:…

[afbeelding] Olle11: If trying to backup through /admin/backups and you have self host, is it supposed to work? Yes, but apparently your mail server is not correctly configured, hence the “535 Incorrect authentication data” error.

Aha, do I need to adress something in Discourse?

Is it possible to change the email settings in Discourse or do I need to reinstall the forum?

The official way is to change them in app.yml and rebuild.

So the email adress I have as admin/user on my forum is my personal email. The backup email will not reach this address. I cant change email neither because I have to verify from my current email address but the email will not reach. What do I need to do in order to change the email address so I ca…

Backups - welke e-mail?

Ondersteuning

Olle11 26 maart 2025 om 15:47 14

Thank you Richard, this actually worked. Seems like I signed up with another email than the server one.

Topic		Antwoorden	Weergaven
Backup not working on development environment Development	5	669	21 maart 2021
Create, download, and restore a backup of your Discourse database Self-Hosting backups , how-to	25	24540	29 mei 2026
Backup installation problem? Self-hosting	12	714	1 december 2023
Quick question about site backups Support	4	1023	25 mei 2020
Restore a backup from the command line Self-Hosting how-to	18	22145	18 mei 2025

Backups - welke e-mail?

Gerelateerde topics