Question about Group Message Inboxes (e.g. trust_level_2)

Product Support
1

I found a related thread here:

Ok, so here’s what I did that created an issue or at least something I’m trying to understand:

I went to Groups > Trust Level 2 > Message and sent a message to the group.

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image399×109 3.19 KB

However, it seems this added a new group inbox for all 80+ members of the Trust Level 2 group (pathetic numbers, I know :smile:). Even after deleting the message, I impersonated a TL2 test user and saw that the group inbox (e.g. trust_level_2) still shows up in their Messages UI (even though messages is empty/deleted):

The image displays a list of emails within an inbox, with "trust_level_2" highlighted. (Captioned by AI)
The image displays a list of emails within an inbox, with "trust_level_2" highlighted. (Captioned by AI)544×239 3.58 KB

The image shows a Slack interface displaying a message screen with tabs for activity, notifications, and messages, and a section indicating "You don't have any messages" with options for filtering by trust level and sorting by latest or unread messages. (Captioned by AI)
The image shows a Slack interface displaying a message screen with tabs for activity, notifications, and messages, and a section indicating "You don't have any messages" with options for filtering by trust level and sorting by latest or unread messages. (Captioned by AI)1209×218 16.7 KB

Questions:

  1. How can I revert this so that it goes beck to only showing the single “Inbox” under messages?
  2. Will this group inbox now always appear for all TL2 members even though empty?
  3. Can admins or users configure things so that these group inboxes don’t show up permanently?
  4. Can these group inboxes be nested under the main Inbox?

Trying to prevent clutter or confusion for group members.

Thanks!