I found a related thread here: [image] Labelling group inboxes with group full names Feature I’d like to suggest an improvement to the messages inbox… It would be great if we could show (i.e. prioritise or even only show) the group full names in the messages inbox (rather than the @groupnames). This is an example of how it looks right now … [image] As you can see, the menu items are not natural-language and difficult to read. Labelling the group inboxes using the @groupname is far from ideal, since the @groupnames allow-no-spaces and are all-lower-case. As you can see from this ex… Ok, so here’s what I did that created an issue or at least something I’m trying to understand: I went to Groups > Trust Level 2 > Message and sent a message to the group. [image] However, it seems this added a new group inbox for all 80+ members of the Trust Level 2 group (pathetic numbers, I know :smile:). Even after deleting the message, I impersonated a TL2 test user and saw that the group inbox (e.g. trust_level_2) still shows up in their Messages UI (even though messages is empty/deleted): [The image displays a list of emails within an inbox, with "trust_level_2" highlighted. (Captioned by AI)] [The image shows a Slack interface displaying a message screen with tabs for activity, notifications, and messages, and a section indicating "You don't have any messages" with options for filtering by trust level and sorting by latest or unread messages. (Captioned by AI)] Questions: How can I revert this so that it goes beck to only showing the single “Inbox” under messages? Will this group inbox now always appear for all TL2 members even though empty? Can admins or users configure things so that these group inboxes don’t show up permanently? Can these group inboxes be nested under the main Inbox? Trying to prevent clutter or confusion for group members. Thanks!

Thanks for that. I’ll check in a few hours. Also is there anyway to nest these group inboxes instead of being separate from the main Inbox? EDIT: I checked back and it’s now deleted. I guess because it has underscores. Is there any way to rename the title of those Trust level groups? e.g. Trust Level 2 instead of trust_level_2 ?

Question about Group Message Inboxes (e.g. trust_level_2)

Product Support

mcwumbly (Dave McClure) April 6, 2025, 11:44am 3

I think since you deleted all the messages in there, it should eventually disappear per:

Topic		Replies	Views
Group inboxes and archives are visible even when empty Bug groups , personal-messages	10	349	April 14, 2025
Messaging: Group inboxes and archives show even after all messages deleted Bug	13	2689	September 29, 2017
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Group Inboxes in User Messages Bug	18	1623	May 17, 2018
Group inbox on a group's page (mockup) Feature	7	1851	March 19, 2018

Question about Group Message Inboxes (e.g. trust_level_2)

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