This is really helpful Dave, I appreciate the feedback and suggestions!
At this point, we’re really at the discovery stage - trying to figure out exactly how we want these communities to work (from a member perspective, from a Community Manager perspective and from an organisational perspective). Nothing has been ruled out at this stage.
You have brought up a lot of interesting points and I have some questions for my stakeholders.
I’m going to present what I’ve learnt here plus get answers to those clarifying questions. I’ll come back to this thread once I have that clarity. I’m excited to figure out the best approach 