See this error: I, [2025-04-14T12:47:09.997719 #1] INFO -- : > if [ -z "$LETSENCRYPT_ACCOUNT_EMAIL" ]; then echo "LETSENCRYPT_ACCOUNT_EMAIL ENV variable is required and has not been set."; exit 1; fi I, [2025-04-14T12:47:10.004236 #1] INFO -- : LETSENCRYPT_ACCOUNT_EMAIL ENV variable is required and has not been set. I, [2025-04-14T12:47:10.232706 #1] INFO -- : Terminating async processes I, [2025-04-14T12:47:10.237265 #1] INFO -- : Sending INT to HOME=/var/lib/postgresql USER=postgres exec chpst -u postgres:postgres:ssl-cert -U postgres:postgres:ssl-cert /usr/lib/postgresql/15/bin/postmaster -D /etc/postgresql/15/main pid: 43 2025-04-14 12:47:10.238 UTC [43] LOG: received fast shutdown request I, [2025-04-14T12:47:10.239346 #1] INFO -- : Sending TERM to exec chpst -u redis -U redis /usr/bin/redis-server /etc/redis/redis.conf pid: 110 110:signal-handler (1744634830) Received SIGTERM scheduling shutdown... 2025-04-14 12:47:10.246 UTC [43] LOG: aborting any active transactions 110:M 14 Apr 2025 12:47:10.469 # User requested shutdown... 110:M 14 Apr 2025 12:47:10.470 * Saving the final RDB snapshot before exiting. 2025-04-14 12:47:10.477 UTC [43] LOG: background worker "logical replication launcher" (PID 57) exited with exit code 1 2025-04-14 12:47:10.491 UTC [52] LOG: shutting down 2025-04-14 12:47:10.495 UTC [52] LOG: checkpoint starting: shutdown immediate 2025-04-14 12:47:11.995 UTC [52] LOG: checkpoint complete: wrote 220 buffers (1.3%); 0 WAL file(s) added, 0 removed, 0 recycled; write=1.475 s, sync=0.006 s, total=1.502 s; sync files=11, longest=0.004 s, average=0.001 s; distance=1706 kB, estimate=1706 kB 2025-04-14 12:47:12.475 UTC [43] LOG: database system is shut down 110:M 14 Apr 2025 12:47:12.492 * DB saved on disk 110:M 14 Apr 2025 12:47:12.493 # Redis is now ready to exit, bye bye... FAILED -------------------- Pups::ExecError: if [ -z "$LETSENCRYPT_ACCOUNT_EMAIL" ]; then echo "LETSENCRYPT_ACCOUNT_EMAIL ENV variable is required and has not been set."; exit 1; fi failed with return # Location of failure: /usr/local/lib/ruby/gems/3.3.0/gems/pups-1.2.1/lib/pups/exec_command.rb:132:in `spawn' exec failed with the params {"cmd"=>["if [ -z \"$LETSENCRYPT_ACCOUNT_EMAIL\" ]; then echo \"LETSENCRYPT_ACCOUNT_EMAIL ENV variable is required and has not been set.\"; exit 1; fi", "/bin/bash -c \"if [[ ! \\\"$LETSENCRYPT_ACCOUNT_EMAIL\\\" =~ ([^@]+)@([^\\.]+) ]]; then echo \\\"LETSENCRYPT_ACCOUNT_EMAIL is not a valid email address\\\"; exit 1; fi\""]} bootstrap failed with exit code 1 ** FAILED TO BOOTSTRAP ** please scroll up and look for earlier error messages, there may be more than one. ./discourse-doctor may help diagnose the problem. 9a7cc1d7e6fbf0611632c1a8ffd0355718fd76510460435570375f22f1566651 I can’t post anything above this, sadly, since I don’t seem to be able to scroll in the terminal (which used to be able to). My app.yml: [The image shows a configuration section with multiple redacted variables related to sending emails and setting up an SMTP server for comment notifications on the platform Discourse. (Captioned by AI)] As you can see, my LetsEncrypt account email is commented out, since I don’t use it (I think my domain provider puts domain protections with https on their domains already), so why do I encounter this issue?

Is this a new setup or an existing setup that you’re facing issues with? If you don’t need ssl, you will need to disable automatic SSL provisioning from within your app.yml template (it should be at the top). You can comment out these lines as such # - "templates/web.ssl.template.yml" # - "templates/web.letsencrypt.ssl.template.yml"

This is an existing setup. [image] nat: You can comment out these lines I’ll try it and get back to you on this. Thanks!

Hi @nat I get this error now: [The image displays a terminal window on a Unix-like operating system with various command prompts, processes, and logs showing tasks related to Elasticsearch and other runtime operations. (Captioned by AI)] My apologies for the image. I can’t scroll in my terminal so a screenshot was the best I could.

You might try echo "set -g mouse on" >> ~/.tmux.conf. But there is several way to scroll, and copy&paste, so google is your way. Even man tmux could give something — never tried it, must say.

I do not see an error. The second-last line looks like the container’s id which is usually returned when it has started successfully.

Hmm… odd. The website doesn’t even load, though.

LetsEncrypt error when rebuilding forum

Product Support

NateDhaliwal (Nate Dhaliwal) April 16, 2025, 11:23pm 5

Hi @nat I get this error now:

My apologies for the image. I can’t scroll in my terminal so a screenshot was the best I could.

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LetsEncrypt error when rebuilding forum

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