Hi there, I created a new instance using https://bitnami.com/stack/discourse/cloud/google It is up and running which is super great. However, following Create, download, and restore a backup of your Discourse database, I did a backup from my current starter instance on .discourse.group but when I try to restore, it just takes me to the logs tab, saying “No logs yet…” Digging deeper into the error logs I found the error log line Errno::ENOENT (No such file or directory - bundle) lib/backup_restore.rb:196:in `spawn' lib/backup_restore.rb:196:in `spawn_process!' lib/backup_restore.rb:20:in `restore!' app/controllers/admin/backu With the info: Message (4 copies reported) Errno::ENOENT (No such file or directory - bundle) lib/backup_restore.rb:196:in `spawn' lib/backup_restore.rb:196:in `spawn_process!' lib/backup_restore.rb:20:in `restore!' app/controllers/admin/backups_controller.rb:129:in `restore' app/controllers/application_controller.rb:427:in `block in with_resolved_locale' app/controllers/application_controller.rb:427:in `with_resolved_locale' lib/middleware/omniauth_bypass_middleware.rb:64:in `call' lib/content_security_policy/middleware.rb:12:in `call' lib/middleware/anonymous_cache.rb:403:in `call' lib/middleware/csp_script_nonce_injector.rb:12:in `call' config/initializers/008-rack-cors.rb:14:in `call' config/initializers/100-quiet_logger.rb:20:in `call' config/initializers/100-silence_logger.rb:29:in `call' lib/middleware/enforce_hostname.rb:24:in `call' lib/middleware/processing_request.rb:12:in `call' lib/middleware/request_tracker.rb:385:in `call' Backtrace lib/backup_restore.rb:196:in `spawn' lib/backup_restore.rb:196:in `spawn_process!' lib/backup_restore.rb:20:in `restore!' app/controllers/admin/backups_controller.rb:129:in `restore' actionpack (7.2.2.1) lib/action_controller/metal/basic_implicit_render.rb:8:in `send_action' actionpack (7.2.2.1) lib/abstract_controller/base.rb:226:in `process_action' actionpack (7.2.2.1) lib/action_controller/metal/rendering.rb:193:in `process_action' actionpack (7.2.2.1) lib/abstract_controller/callbacks.rb:261:in `block in process_action' activesupport (7.2.2.1) lib/active_support/callbacks.rb:121:in `block in run_callbacks' app/controllers/application_controller.rb:427:in `block in with_resolved_locale' i18n (1.14.7) lib/i18n.rb:353:in `with_locale' app/controllers/application_controller.rb:427:in `with_resolved_locale' activesupport (7.2.2.1) lib/active_support/callbacks.rb:130:in `block in run_callbacks' activesupport (7.2.2.1) lib/active_support/callbacks.rb:141:in `run_callbacks' actionpack (7.2.2.1) lib/abstract_controller/callbacks.rb:260:in `process_action' actionpack (7.2.2.1) lib/action_controller/metal/rescue.rb:27:in `process_action' actionpack (7.2.2.1) lib/action_controller/metal/instrumentation.rb:77:in `block in process_action' activesupport (7.2.2.1) lib/active_support/notifications.rb:210:in `block in instrument' activesupport (7.2.2.1) lib/active_support/notifications/instrumenter.rb:58:in `instrument' activesupport (7.2.2.1) lib/active_support/notifications.rb:210:in `instrument' actionpack (7.2.2.1) lib/action_controller/metal/instrumentation.rb:76:in `process_action' actionpack (7.2.2.1) lib/action_controller/metal/params_wrapper.rb:259:in `process_action' activerecord (7.2.2.1) lib/active_record/railties/controller_runtime.rb:39:in `process_action' actionpack (7.2.2.1) lib/abstract_controller/base.rb:163:in `process' actionview (7.2.2.1) lib/action_view/rendering.rb:40:in `process' rack-mini-profiler (3.3.1) lib/mini_profiler/profiling_methods.rb:89:in `block in profile_method' actionpack (7.2.2.1) lib/action_controller/metal.rb:252:in `dispatch' actionpack (7.2.2.1) lib/action_controller/metal.rb:335:in `dispatch' actionpack (7.2.2.1) lib/action_dispatch/routing/route_set.rb:67:in `dispatch' actionpack (7.2.2.1) lib/action_dispatch/routing/route_set.rb:50:in `serve' actionpack (7.2.2.1) lib/action_dispatch/routing/mapper.rb:32:in `block in ' actionpack (7.2.2.1) lib/action_dispatch/routing/mapper.rb:62:in `serve' actionpack (7.2.2.1) lib/action_dispatch/journey/router.rb:53:in `block in serve' actionpack (7.2.2.1) lib/action_dispatch/journey/router.rb:133:in `block in find_routes' actionpack (7.2.2.1) lib/action_dispatch/journey/router.rb:126:in `each' actionpack (7.2.2.1) lib/action_dispatch/journey/router.rb:126:in `find_routes' actionpack (7.2.2.1) lib/action_dispatch/journey/router.rb:34:in `serve' actionpack (7.2.2.1) lib/action_dispatch/routing/route_set.rb:896:in `call' lib/middleware/omniauth_bypass_middleware.rb:64:in `call' rack (2.2.10) lib/rack/tempfile_reaper.rb:15:in `call' rack (2.2.10) lib/rack/conditional_get.rb:40:in `call' rack (2.2.10) lib/rack/head.rb:12:in `call' actionpack (7.2.2.1) lib/action_dispatch/http/permissions_policy.rb:38:in `call' lib/content_security_policy/middleware.rb:12:in `call' lib/middleware/anonymous_cache.rb:403:in `call' lib/middleware/csp_script_nonce_injector.rb:12:in `call' config/initializers/008-rack-cors.rb:14:in `call' rack (2.2.10) lib/rack/session/abstract/id.rb:266:in `context' rack (2.2.10) lib/rack/session/abstract/id.rb:260:in `call' actionpack (7.2.2.1) lib/action_dispatch/middleware/cookies.rb:704:in `call' actionpack (7.2.2.1) lib/action_dispatch/middleware/callbacks.rb:31:in `block in call' activesupport (7.2.2.1) lib/active_support/callbacks.rb:101:in `run_callbacks' actionpack (7.2.2.1) lib/action_dispatch/middleware/callbacks.rb:30:in `call' actionpack (7.2.2.1) lib/action_dispatch/middleware/debug_exceptions.rb:31:in `call' actionpack (7.2.2.1) lib/action_dispatch/middleware/show_exceptions.rb:32:in `call' logster (2.20.0) lib/logster/middleware/reporter.rb:40:in `call' railties (7.2.2.1) lib/rails/rack/logger.rb:41:in `call_app' railties (7.2.2.1) lib/rails/rack/logger.rb:29:in `call' config/initializers/100-quiet_logger.rb:20:in `call' config/initializers/100-silence_logger.rb:29:in `call' actionpack (7.2.2.1) lib/action_dispatch/middleware/request_id.rb:33:in `call' lib/middleware/enforce_hostname.rb:24:in `call' rack (2.2.10) lib/rack/method_override.rb:24:in `call' actionpack (7.2.2.1) lib/action_dispatch/middleware/executor.rb:16:in `call' rack (2.2.10) lib/rack/sendfile.rb:110:in `call' rack-mini-profiler (3.3.1) lib/mini_profiler.rb:191:in `call' lib/middleware/processing_request.rb:12:in `call' message_bus (4.3.8) lib/message_bus/rack/middleware.rb:60:in `call' lib/middleware/request_tracker.rb:385:in `call' actionpack (7.2.2.1) lib/action_dispatch/middleware/remote_ip.rb:96:in `call' railties (7.2.2.1) lib/rails/engine.rb:535:in `call' railties (7.2.2.1) lib/rails/railtie.rb:226:in `public_send' railties (7.2.2.1) lib/rails/railtie.rb:226:in `method_missing' rack (2.2.10) lib/rack/urlmap.rb:74:in `block in call' rack (2.2.10) lib/rack/urlmap.rb:58:in `each' rack (2.2.10) lib/rack/urlmap.rb:58:in `call' passenger (6.0.26) src/ruby_supportlib/phusion_passenger/rack/thread_handler_extension.rb:107:in `process_request' passenger (6.0.26) src/ruby_supportlib/phusion_passenger/request_handler/thread_handler.rb:157:in `accept_and_process_next_request' passenger (6.0.26) src/ruby_supportlib/phusion_passenger/request_handler/thread_handler.rb:110:in `main_loop' passenger (6.0.26) src/ruby_supportlib/phusion_passenger/request_handler.rb:419:in `block (3 levels) in start_threads' passenger (6.0.26) src/ruby_supportlib/phusion_passenger/utils.rb:111:in `block in create_thread_and_abort_on_exception' Env HTTP HOSTS: 34.35.80.64 and env: hostname discourse-labs-vm.c.afrolabs-1237.internal process_id 5185 application_version d82220fc72a51aedd85e37180cdacea3c8a4a836 HTTP_HOST 34.35.80.64 REQUEST_URI /admin/backups/x-labs-2025-04-25-110832-v20250421074012.sql.gz/restore REQUEST_METHOD POST HTTP_USER_AGENT Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/135.0.0.0 Safari/537.36 HTTP_ACCEPT */* HTTP_REFERER http://34.35.80.64/admin/backups username user time 1:23 pm params client_id ffdbf3edb6814a0a84c1dcebace3cf4a Any ideas what could be going wrong here?

[image] campey: I created a new instance using Discourse(R) packaged by Bitnami So you should ask them for help. If you want help here you (mostly) need to do a standard install. But also, Discourse requires https with a valid certificate. It won’t work on an IP address. It’s possible if you fix that your install will work.

hi @campey :waving_hand: welcome to Discourse Meta. unfortunately we do not support bitnami installs. [image] Bitnami installations are unsupported Self-Hosting Community support is only provided for installs that use the official instructions: discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub If you have installed with Bitnami and are having trouble, then you need to either follow the instructions or get help somewhere else. Last edited by @JammyDodger 2024-05-25T11:32:59Z (UTC) Last checked by @MarkDoerr 2026-03-19T23:46:16Z (UTC) play_button Check document

Thanks, @pfaffman and @Lilly, I guess I’ll be reinstalling then, following the instructions, at some point. Thanks for the tip on the cert @pfaffman, but if it is going to be unsupported, then maybe not worth getting it working. Meantime I’ll be on the .discourse.group hosting, shaking my fist at the cloud as to why something like slack integration needs to be at such an expensive tier.

Restore failing on new bitnami instance

Product Support

Lilly (Lillian ) April 27, 2025, 8:30am 3

hi @campey welcome to Discourse Meta. unfortunately we do not support bitnami installs.

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Restore failing on new bitnami instance

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