When user tried to change their email, the confirmation email leads to “Oopse! That page doesn’t exist or is private” They showed me a screenshot and I can see that they are logged in. Can anyone think of a reason that could be happening? Is that the expected response if the email has already been…

If they’ve followed the link and confirmed the email change then following the link a second time would indeed lead to an ‘oops…’ page (as the magic link has been used and expired). If their new email address has been updated in their profile, then it seems like it was successful. :tada:

Bevestigingsmail leidt tot "Oopse! Die pagina bestaat niet of is privé"

Ondersteuning

one1 7 juni 2025 om 16:39 3

OK, thank you. That makes sense

Topic		Antwoorden	Weergaven
Getting error when changing e-mail address Support	3	362	28 juni 2021
Email address change confirmation link leads to error Support	8	1697	27 juni 2021
Confirmation email link (after change) is broken ("Oops!") due to bad email customization Support	17	1782	11 juli 2024
"Oops" error when clicking email link to authorize email address change Support	2	812	23 mei 2020
'Confirm new Admin Account' doesn't work Support	2	475	23 december 2021

Bevestigingsmail leidt tot "Oopse! Die pagina bestaat niet of is privé"

Gerelateerde topics