Since my data was migrated from an old forum that didn’t have an email field, I had to fabricate email addresses for the users. This causes issues when verifying the old email during email change, as the verification code can’t be received. For this situation, is there a recommended or effective solution? please!

I’m really happy to receive such a quick reply—thank you! I just ran a test and found that even when using a non-admin user to change the email, it still requires verification of the old email. I really don’t want to go down the path of modifying the source code—it’s frustrating. Could this be an issue with the version I’m using? [这是一张展示用户帐户界面的截图，包括用户名、名字、无效邮箱地址和密码找回邮件确认信息的详细信息。 (由 AI 生成标题)]

There is also the Require change email confirmation admin setting (default disabled) which would force all non-staff users to perform this check as well: [This image shows a settings screen where users can select whether to require non-staff users to confirm their old email address before changing it, but staff users always need to confirm their old email address. (Captioned by AI)] Though the message in your screenshot looks like the version where it’s only asking you to verify the new email address rather than both old and new. Could you check the new email address inbox for the confirmation just to double check?

Thank you very much. I think I’ve figured out where the problem was — I had set “Disable emails” to “non-staff”, which caused all regular users to be unable to receive emails. You were right, regular users don’t need to verify their old email addresses. Thanks everyone for the suggestions. [翻转和禁用非员工用户的电子邮件，此设置是为了防止Discourse发送任何电子邮件。选择'是'以禁用所有用户的电子邮件，选择'非员工'以仅禁用非员工用户的电子邮件。 (由 AI 生成标题)]

Change the email Feild. After changing email address you can manually activate the user in the admin user page. There is also this plugin. It is marked broken but this post another user has said to have rewrote the plugin to work with newer discourse. If self hosted you could install. Just be sure to make a backup just in case [image] Disable Email Verification for Discourse Plugin Plugin GitHub - INSIinc/discourse_skip_email_verification · GitHub 我重写了这个插件，最新版本可用。I rewrote this plugin, the latest version is available(want star)

It looks like this topic is already solved, but for this: [image] Heliosurge: Change the email Feild. After changing email address you can manually activate the user in the admin user page. I don’t think that would work? What are the steps you used so I can test it out.

I use this method to create null accounts for testing. Sign up with a fake email address then manually activate the account using the admin account. As an extra step I adjust the t at account email settings to not send after activation also used this on our old test server as it originally had no email server except for the initial setup. Ppl that were asked to join were manually activated I also used this idea before to restore an anonymoized account by renaming back to previous user name. Adding the email address back andanualky reactivated the account.

[image] Heliosurge: also used this idea before to restore an anonymoized account by renaming back to previous user name. Adding the email address back andanualky reactivated the account. Can you help me understand your steps? I usually struggle to change the e-mail address of my test accounts. So I tried what you described with an anonymized test account. Change email in the preferences → a new unverified email is added Disable and enable the account → old email is verified, new one is still unconfirmed What is the step I am missing to confirm the new email? I also tried to deactivate the user before changing the email. That didn’t work either

Did you try logging into the account after changing email and manually activating account? It may still say email unconfirmed but you should be able to log into the account I don’t know if core has changed r gently so will spin up a fresh test account and check Checked the email will not change like it used to. It keeps both email addresses pr sent with the new one unverified. You can still log in with the user name. So it works for fresh accounts to not need the email verification. But email change no. On the past I could edit the email address in the admin panel. It has now moved to user preferences page.

How to cancel verify the old email address

Product Support

pfaffman (Jay Pfaffman) June 10, 2025, 1:35am 2

Only admin addresses have to be verified to change, so make the user not an admin.

Topic		Replies	Views
Admin changing email address of a member is still quirky! UX	3	189	April 24, 2026
Migration, no passwords, admin change email address for user, "access denied" Product Support	5	276	May 8, 2025
How to change email if access to old email is no longer available? Product Support	19	6980	September 5, 2022
Changing users email address Product Support	16	4966	March 15, 2019
Allow user to change email address before verification Feature	15	4027	October 28, 2017

How to cancel verify the old email address

Related topics