I can login to Namecheap webmail using MYMAIL & MYPASS Redmine can send emails with Namecheap using this configuration: enable_starttls_auto: false address: mail.privateemail.com port: 25 authentication: :login user_name: MYEMAIL password: "MYPASS" Emails work with gmail using this configuration: DISCOURSE_SMTP_ADDRESS: smtp.gmail.com # (mandatory) DISCOURSE_SMTP_USER_NAME: MYMAIL # (optional) DISCOURSE_SMTP_PORT: 587 # (optional) DISCOURSE_SMTP_PASSWORD: MY_APP_PASS # (optional, WARNING the char ‘#’ in pw can cause problems!) #DISCOURSE_SMTP_ENABLE_START_TLS: false This setup says “sent” when sending test mail, but it doesn’t deliver the mails. DISCOURSE_SMTP_ADDRESS: mail.privateemail.com # (mandatory) DISCOURSE_SMTP_USER_NAME: MYMAIL # (optional) DISCOURSE_SMTP_PORT: 25 # (optional) DISCOURSE_SMTP_PASSWORD: MYPASS # (optional, WARNING the char ‘#’ in pw can cause problems!) #DISCOURSE_SMTP_ENABLE_START_TLS: false # (optional, default true) I also tried ports 465, 587 and 25 with both TLS on and off (rebuilt it with every test) This is installed by the one-click installer in digitalocean. Should I install this manually?

An alternative can be to offload the sending of e-mails to a 3rd party provider, I’ve used SendGrid for this in the past. If you send less than 12,000 emails per month, their free plan will suit you just fine. In addition, you get some nice features such as analytics.

[image] snatri: I also tried ports 465, 587 and 25 with both TLS on and off (rebuilt it with every test) Don’t try miscellaneous settings. Use the correct settings required by your email service provider. https://www.namecheap.com/support/knowledgebase/article.aspx/1179/2175/general-configuration-for-mail-clients-and-mobile-devices

Yes I tried the settings on that page. Any of these settings worked: Outgoing server (SMTP): 465 port for SSL, 25 or 26 for TLS/STARTTLS Outgoing server authentication should be switched on, SPA (secure password authentication) must be disabled.

Can't send email with Namecheap

Product Support

snatri (Samuli Natri) January 6, 2016, 7:07am 4

Thanks a lot, this worked!

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Can't send email with Namecheap

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