The user created an account but is not receiving emails (there is a problem with their email app). How can I approve them? Is there any method in the admin panel to approve them on the forum?
If you go to the user’s admin page (Admin > Users > Select user) and click on the Activate user button, I think that will work?
I choose that option, but it doesn’t show up for me.
My knowledge of the language is not so good, but it looks like this user is already activated.
So, it’s not activated. Every time he tries to log in, a message appears telling him to go to his email and approve the account. But he’s having trouble accessing his email, and there’s no option to activate the user — it shows as already activated. I don’t know what to do