All avatars showing up like this: [image] When opened in a new tab `http://forum.example.org/user_avatar/forum.example.org/user/48/681_2.png\` responds with HTTP 500. I’m using an S3 upload for images (blackblaze). Seems that an avatar image is uploaded there. Tried disabling it, still the same issue. Doesn’t seem like a proxy issue. Tried binding port to the server, same issue. Opening `http://localhost:8082/user_avatar/forum.example.org/user/48/681_2.png\` results in: [image] This only happened after new update: 3.6.0.beta2-latest Already ran the two rake avatars:refresh and rake posts:rebake as instructed in similar issues.

Any errors in the browser console or in /logs?

Yes, console og: 681_2.png:1 GET https://forum.example.org/user_avatar/forum.example.org/othman/24/681_2.png 500 (Internal Server Error) Image (anonymous) @ ajax.js:133 XMLHttpRequest.send o @ ajax.js:188 A @ ajax.js:201 #Qa @ chat-api.js:583 listCurrentUserChannels @ chat-api.js:299 (anonymous) @ chat.js:210 loadChannels @ chat.js:209 (anonymous) @ chat-setup.js:140 eZ @ plugin-api.gjs:3522 g @ chat-setup.js:44 initialize @ chat-setup.js:199 (anonymous) @ app.js:239 Promise.then (anonymous) @ start-app.js:8 await in (anonymous) (anonymous) @ discourse-boot.js:13 (anonymous) @ discourse-boot.js:1

Found the problem: Discourse seems that it can’t communicate with the S3 server Message (506 copies reported) Failed to process hijacked response correctly : Errno::ENETUNREACH : Failed to open TCP connection to 2605:72c0:6fd:b3::b005:1:80 (Network is unreachable - connect(2) for "2605:72c0:6fd:b3::b005:1" port 80) Backtrace /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.6.0/lib/net/http.rb:1665:in `initialize' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.6.0/lib/net/http.rb:1665:in `open' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.6.0/lib/net/http.rb:1665:in `block in connect' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/timeout-0.4.3/lib/timeout.rb:185:in `block in timeout' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/timeout-0.4.3/lib/timeout.rb:192:in `timeout' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.6.0/lib/net/http.rb:1663:in `connect' /var/www/discourse/lib/final_destination/http.rb:27:in `block in connect' /var/www/discourse/lib/final_destination/http.rb:17:in `each' /var/www/discourse/lib/final_destination/http.rb:17:in `each_with_index' /var/www/discourse/lib/final_destination/http.rb:17:in `connect' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.6.0/lib/net/http.rb:1642:in `do_start' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.6.0/lib/net/http.rb:1631:in `start' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.6.0/lib/net/http.rb:1070:in `start' /var/www/discourse/lib/final_destination.rb:544:in `safe_session' /var/www/discourse/lib/final_destination.rb:479:in `safe_get' /var/www/discourse/lib/final_destination.rb:170:in `get' /var/www/discourse/lib/file_helper.rb:91:in `download' /var/www/discourse/app/controllers/user_avatars_controller.rb:176:in `proxy_avatar' /var/www/discourse/app/controllers/user_avatars_controller.rb:144:in `show_in_site' /var/www/discourse/app/controllers/user_avatars_controller.rb:90:in `block (2 levels) in show' /var/www/discourse/lib/hijack.rb:68:in `instance_eval' /var/www/discourse/lib/hijack.rb:68:in `block (2 levels) in hijack' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/i18n-1.14.7/lib/i18n.rb:353:in `with_locale' /var/www/discourse/lib/hijack.rb:68:in `block in hijack' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/concurrent-ruby-1.3.5/lib/concurrent-ruby/concurrent/promises.rb:911:in `callback_on_resolution' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/concurrent-ruby-1.3.5/lib/concurrent-ruby/concurrent/promises.rb:797:in `call_callback' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/concurrent-ruby-1.3.5/lib/concurrent-ruby/concurrent/promises.rb:803:in `call_callbacks' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/concurrent-ruby-1.3.5/lib/concurrent-ruby/concurrent/promises.rb:692:in `resolve_with' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/concurrent-ruby-1.3.5/lib/concurrent-ruby/concurrent/promises.rb:1325:in `resolve' /var/www/discourse/lib/scheduler/defer.rb:125:in `block in do_work' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rails_multisite-7.0.0/lib/rails_multisite/connection_management/null_instance.rb:49:in `with_connection' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rails_multisite-7.0.0/lib/rails_multisite/connection_management.rb:17:in `with_connection' /var/www/discourse/lib/scheduler/defer.rb:119:in `do_work' /var/www/discourse/lib/scheduler/defer.rb:105:in `block (2 levels) in start_thread'

Is there a firewall or some network limitation here?

No. What’s confusing is that this same backend works for images in regular posts but not avatars.

@avidseeker were you able to resolve your issue?

/user_avatar מחזיר HTTP 500 לאחר עדכון חדש

תמיכה

NateDhaliwal (Nate Dhaliwal) 30 בספטמבר,‏ 2025,‏ 10:54pm 2

האם יש שגיאות בקונסול הדפדפן או ב-/logs?

נושא		תגובות	צפיות
Returning 500 when requesting users' custom avatars Product Support unsupported-install , s3 , users	7	345	4 באוקטובר,‏ 2025
Custom Avatars "gone" after updating to 3.3.0beta1 Product Support	8	411	26 ביוני,‏ 2024
User cannot use custom avatar with Amazon S3 Bug	41	7242	21 במרץ,‏ 2015
Problems with avatar uploads due to S3 changes Product Support	21	4020	17 באוקטובר,‏ 2018
How are avatars stored and accessed? Product Support	6	2208	18 בנובמבר,‏ 2016

/user_avatar מחזיר HTTP 500 לאחר עדכון חדש

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