hi, since today I can not download my created backups via the e-mail link anymore. tried different firefox based browsers, but this shouldn’t matter as it worked always before tried to download also older backups from the backup list in discourse updated docker_manager and discourse itself to the…

Weird thought, but have you tried using a different browser or device? Maybe your browser or device is blocking the download.

What do you get if you try wget -v YOUR-BACKUP_LINK instead of downloading via browser?

Resolving the hostname <MYDOMAIN> (<MYDOMAIN>) <IP address> Connecting to <MYDOMAIN> (<MYDOMAIN>)|<IP address>|:443 … connected. HTTP request sent, waiting for response … 404 Not Found 2025-10-01 10:22:33 ERROR 404: Not Found. But all backups seems to be available here: /var/discourse/shared/standa…

I can’t reproduce this. Did you make any other changes to your instance (proxy, nginx config changes)?

hi, thanks for your quick response! Not that I’m aware of… no, actually quite sure not. Just on September 26, 2025, I was able to successfully download the backups via link. Today, I initiated the backup while it was already updating the docker_manager in Discourse- but I don’t know if that’s someh…

[תמונה] winterk0rn: Today, I initiated the backup while it was already updating the docker_manager in Discourse- but I don’t know if that’s somehow relevant. That is potentially relevant. I would trigger a new backup when the server is up and no updates are in progress. And then test if that …

[תמונה] thoka: What do you get if you try wget -v YOUR-BACKUP_LINK instead of downloading via browser? That never works, you need to be logged in.

It slowly starts to become really frustrating: I didn’t want to annoy you longer with this individual problem, so I reinstalled the VPS. Now I have completely reinstalled the VPS and installed discourse according to the official instructions. And after the initial configuration I was able to create…

At first I didn’t really want take a deeper look at the browser idea because I already wrote in my post that I tried several browsers. But you never know … it can be due to some weird things as you said. And see there: The cause of the error was actually the browser! Thank you so much @tobiaseigen …

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תמיכה

thoka (Thomas Kalka) 1 באוקטובר,‏ 2025,‏ 6:59am 2

מה תקבל אם תנסה wget -v YOUR-BACKUP_LINK במקום להוריד דרך הדפדפן?

נושא		תגובות	צפיות
Manual Backup to my Computer Not Working Self-hosting	19	1448	12 במאי,‏ 2022
Discourse on Docker - Backup link 404 Self-hosting backups	5	442	24 במרץ,‏ 2023
Backup link send to mail failed to download Support	4	1707	5 בינואר,‏ 2018
Backup errors for download of image Support backups	3	100	24 באפריל,‏ 2025
Download backup - email link only Support	26	5895	30 בדצמבר,‏ 2023

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