Toggling the “Use a user’s full name for username suggestions” to FALSE causes Discourse to auto-generate usernames based on the pattern “user1”, which continues to increment as new users come on board, even re-using old available items if the associated user is deleted. This is great for privacy on sites that allow anonymous viewing, to prevent real names from being inadvertently exposed. [image] However, this site wide setting does not work in the case of staged users. These users are created when using a particular category to accept support-type messages via email from non-members. More or less in keeping with how plugins like the now-defunct Tickets suggest. Even without that plugin, we’d like to use a category as a triage point for incoming messages prior to either dealing with them internally and passing them along to the forum more broadly. But as this setting does not apply to staged users, we can’t do this since it would be exposing too much of their personal ID to the internet since Discourse creates a user name based on their name (from email headers)/. This seems like such a consequential exception to expected behaviour that I feel like I must be missing something obvious. Is there another setting to enforce the same anonymized username behaviour for staged users, or some other way of preventing full names in user names for staged users?

This seems to be a fairly significant oversight / undesired behaviour since it completely bypasses the privacy concerns of exposing full names. Am I missing something here?

Does anyone have any insight into getting this to work with staged users. e.g. users who post with a ticket system?

The use_name_for_username_suggestions setting is scoped very specifically to SSO and OAuth signup flows. Staged users are created through a completely separate mechanism so unfortunately there is no out of the box way to do what you are requesting.

“在用户名建议中使用用户的全名”选项不适用于分阶段用户

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wisedesk 2026 年2 月 27 日 18:12 2

这似乎是一个相当重大的疏忽/不希望出现的行为，因为它完全绕过了暴露全名的隐私问题。

是我遗漏了什么吗？

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“在用户名建议中使用用户的全名”选项不适用于分阶段用户

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