Hi Meta Team, We are facing an issue with user approvals in our Discourse instance. When a new user logs in, they correctly receive the message: “Your account has not been approved by a staff member yet.” However, when a staff member/admin tries to approve the pending user, Discourse shows an “Internal Server Error” popup and the approval fails. Authentication is configured using OAuth2. Could you please help us understand: What could cause this issue? Are there any known issues with user approval + OAuth2 setup? Which logs/settings should we check for troubleshooting? Screenshots attached for reference. [image] [image]

Is this a standard install? Are you using an external database like AWS RDS ?

Internal Server Error While Approving New Users

NateDhaliwal (Nate Dhaliwal) May 19, 2026, 12:52pm 2

Are there any errors in /logs or in the browser console? Thanks.

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