Hello, On my site (with no plugins or custom modifications), whenever I upload a transparent image for a group flair, badge icon, or even the site’s branding/logo, the site adds a solid white background behind the image. The original image is a PNG with a transparent background, and transparency works correctly outside of the site. Is there a known fix or workaround for this issue?

Hello, This is caused because PNG’s sometimes get auto converted to jpg. See also Auto convert upload to JPG? Make sure the image quality setting is set to original should fix it [CleanShot 2026-06-16 at 09.32.20@2x]

Just a quick note to say that we merged a change today to prevent needing this workaround in future for branded site assets like logos, badges etc. FEATURE: preserve branding asset uploads (#40975) main ← preserve-original-branding-assets merged 08:46AM - 17 Jun 26 UTC (UTC) [image] dbattersby +26 -1 Prevents converting PNG uploads to JPG when a site admin uploads branding assets… like site logos, custom emojis, badges, group flair etc.

Transparent images are being uploaded with a background

Product Support

a1xexx (A1xex) June 16, 2026, 3:38pm 8

Thank you very much. It fixed it

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Transparent images are being uploaded with a background

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