Reply-by-email from Outlook drops everything after a numbered list

zogstrip · 28 juli 2026 om 17:09

Thanks @ryanturner for the detailed report and fixture email

The bug will be fixed by

github.com/discourse/discourse

FIX: Don't elide numbered lists from Word emails (#42103)

main ← fix-word-email-numbered-list-truncation

merged 07:29PM - 28 Jul 26 UTC

ZogStriP

+44 -4

Previously, a reply sent from Outlook was truncated at its first numbered list —… `extract_from_word` treats any child of `.WordSection1` that is neither a `<p>` nor a `<ul>` as the start of a signature or forwarded message, and Outlook renders numbered lists as `<ol>`, so the list and everything after it was elided and (outside of private messages, or with `always_show_trimmed_content` disabled) dropped from the post with no error. This change excludes `<ol>` as well, so numbered lists are kept along with the content that follows them, while the `<div>`/`<table>` signature and forwarded-message blocks the method exists to strip are still elided.

Topic		Antwoorden	Weergaven
Emails are not threaded in Outlook 2013 Bug	30	14892	11 december 2014
Malformed bullet causes emailed in topic to be incorrectly truncated Bug	6	2829	11 december 2015
Email summary removes bulleted items Bug	4	799	11 april 2018
Numbers Cut-Off in Long List Bug	19	2996	25 juli 2017
[ is stripped from reply by email Support	4	655	17 mei 2018

Reply-by-email from Outlook drops everything after a numbered list

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