When do users get the private message asking them if their email is correct? Is there any way I can deactivate this? It seems users also get this message when there is a soft-bounce like an ‘out of office’ reply, is that correct? Or do they get the message based on their personal bounce score? If so, what is the threshold and can I change it or can I somehow deactivate that message? Thanks, newbit

Perhaps changing the Reset bounce score after days setting to 1 so that it resets after a day? In fact, it seems that I can input 0 into the field. So maybe even that.

Hi there, did you still encounter this after trying what I suggested above?

E-Mail Bounce notification

תמיכה

newbit1337 12 באוקטובר,‏ 2026,‏ 11:03am 3

Thanks, I will try that!

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E-Mail Bounce notification

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