Hi all, My site is suddenly in ‘read only’ mode, and I don’t know why. chathamhouse.sandbaggernews.com A friend helped me set up Discourse, but unfortunately he’s left town for a Linux conference in Seattle :stuck_out_tongue: I’m trying to present this site to my professors tomorrow night. Really don’t know where to begin. Thanks so much, Stuck.

Discourse.disable_readonly_mode(Discourse::USER_READONLY_MODE_KEY)

If you can ssh into the site host, try this : ./launcher enter app rails c Discourse.disable_readonly_mode

[image] tgxworld: Discourse.disable_readonly_mode(Discourse::USER_READONLY_MODE_KEY) That did it. Thank you.

[image] pfaffman: I don’t know how the site ended up in Read only mode. Is it still in read only mode? There is a way to figure out the cause of it by looking for the right Redis keys. [image] pfaffman: I don’t know why disable_readonly_mode requires an argument. I don’t understand how disable_readonly_mode requiring an argument makes it a bug.

Maybe it’s a UX thing. :slight_smile: it would just seem that such a function could be written such that it didn’t need an argument How to check the redis keys? Oh. No I managed to get it out of read only with your help, so we can’t tell now?

And apparently it used to work without an argument. [image] How can Admin login while Read-only mode is enabled on multisite? Support Was there any error when you tried that? Alternatively, you could try the following ./launcher enter app rails c Discourse.disable_readonly_mode

[image] pfaffman: Maybe it’s a UX thing. :slight_smile: it would just seem that such a function could be written such that it didn’t need an argument It doesn’t need an argument by default :wink: lib/discourse.rb 7eabb90b7 def self.disable_readonly_mode(key = READONLY_MODE_KEY) $redis.del(key) MessageBus.publish(readonly_channel, false) true end [image] pfaffman: And apparently it used to work without an argument. Anyway, Discourse.disable_readonly_mode isn’t public API so what used to work might not always continue to work. The source code is the “source” of truth in this case. [image] pfaffman: How to check the redis keys? Oh. No I managed to get it out of read only with your help, so we can’t tell now? Assuming you ran Discourse.disable_readonly_mode(Discourse::USER_READONLY_MODE_KEY) to get it out of read only mode, it was a user that enabled readonly mode.

Perhaps mere mortals don’t often need to do that.

So I have a similar issue. After getting through here (Inheriting discourse install - need some assistance - #13 by jerdog) I am attempting the Discourse.disable_readonly_mode(Discourse::USER_READONLY_MODE_KEY) but it keeps returning => true, is out of RO Mode for a second and then pops back in. I don’t have that key if I need to physically type it in… So stuck a bit

Did anybody manage to get really out of the stuck mode? I’ve been seeing this for a couple of days now on our instances. It might be that on our side it was triggered by a automatic failover within Redis. Is there any key in Redis or Postgresql helping me to understand the problem?

Stuck in 'Read Only' Mode

Product Support

pfaffman (Jay Pfaffman) April 19, 2017, 3:08pm 6

I had a client with this problem just now.

I don’t know how the site ended up in Read only mode.

I don’t know why disable_readonly_mode requires an argument.

These seem like bugs.

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Stuck in 'Read Only' Mode

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