My client has discourse running and wants to help drive engagement. The digests only seem to go to people who have not logged in, and my client wants it to go to everyone, irregardless if they have logged in or not. Can this be done, and if so, how please? Aside: Is there an app (Android, Apple) for discourse?

[image] Yunus: Aside: Is there an app (Android, Apple) for discourse? Can’t help with the primary question, but there is an app that provides push notifications for Discourse sites. However, at the moment it only works for sites hosted by Discourse (see this post.) DiscourseHub [image] Discourse notifier and browse... Free [image] Discourse Hub App - App Store Download Discourse Hub by Discourse on the App Store. See screenshots, ratings and reviews, user tips, and more apps like Discourse Hub.

I’m confused by this [image] Yunus: wants to help drive engagement. The digests only seem to go to people who have not logged in, and my client wants it to go to everyone, irregardless if they have logged in or not. Seems to me that if a member is logging in, then they are engaging. Anyway, there is Admin-> Settings → User Preferences default email always [default: not checked] Send an email notification even when the user is active by default. But AFAIK that is not the same as the Profile Setting Activity Summary When I don’t visit here, send me an email summary of popular topics and replies IMHO the nicest way would be to ask members to uncheck that option. The potentially more aggravating way would be to use the CLI to check it for members without their explicit agreement. *Warning. by some definitions getting unsolicited emails is considered to be SPAM Getting the forum onto a blacklist is most likely something you want to not happen.

@Mittineague, I could be wrong, but I don’t believe digests are affected by that setting. Won’t digests only be sent if the user is not seen for x (default 7) days, regardless of admin side or user profile setting?

Hmmm, good question. It’s been a while since I took a look at the code involved. So there is a good chance I’m confusing how Notification emails vs. Digest emails now work.

This comes up from time to time, so below is the reply from the team unless things have changed in codinghorrorland. I still think it would be a valuable user setting and would enable it myself if it were available - people like to catch up on what they are missing via digests even when they have been logging in. In our community we solved this with a monthly member newsletter, which we call “discussion highlights”. It’s basically a copy-paste job from the digest preview admin page right now, but we are considering upgrading it into a fully fledged structured member newsletter covering more than just discourse discussions. [image]Option to always receive Activity Summaries even when you've been on the forum @codinghorror has made it pretty clear he’s not interested in sending digests to people who log in, and it never worked that way. So I suspect this is plugin territory. The workaround is for admins to send out weekly digests to everyone manually - the digest preview is pretty amazing for making this quick and easy to do. Adding a group/username filter to the preview to see what real world users actually would see if they got the digest would make this incredible feature even more useful!

Thanks everyone. Super helpful and clear.

[image] tobiaseigen: he workaround is for admins to send out weekly digests to everyone manually - Hi Tobias - are you willing to give me step by step on how to do that? I went to admin > Emails > Preview Digest and I am not sure how to get that to provide a preview, let alone send it out to everyone.

Hi Yunus, Go to that page, choose the last seen date (e.g. the day of the last monthly mailing) and the username of a regular user who does not have access to private content. Then you will see the summary email containing all the new content you want to share. How you get it from here and out via email is up to your preference. What I do is, using chrome, select the text I want, then right click on it, then select INSPECT. From the inspector pane I then copy the HTML of the text I want into the clipboard and then paste it into the source HTML part of a mailchimp content block. From there I make some minor tweaks, add an intro “ask”, and schedule the mailing! :rocket: (note: mailchimp is a bit fussy about formatting so be sure to avoid editing your discourse HTML in the wysiwyg.)

Thanks @tobiaseigen for the workaround. This is pretty unacceptable however from a product standard. Admins should have the ability to tweak the digest rules as they desire, including what the OP is asking for.

I guess it depends on the community. Can you tell us more about your use case and what your community members are missing? What is the problem you are wishing to solve with the email summaries? I’ve found that the more you serve the email-only folks, the less valuable discussion you get happening on the forum. You want your community to log in to see what’s going on in the community and to join conversations, which is what the email summary entices folks to do. It’s not intended to be comprehensive or to serve those who never intend to log in. Maybe the email summary could include a line indicating this, e.g. “This is a summary of the best activity recently. Log in to see all the great stuff there is to talk about!”

Need digests to Everyone, regardless of whether they logged in or not

Product Support

Darien (Darien) January 5, 2021, 7:21pm 16

…but I agree with the content being only a summary and not comprehensive. Thank you!

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Need digests to Everyone, regardless of whether they logged in or not

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