I’m getting complaints just lately that topic list links aren’t working for users on IE11. They click the link but it does nothing, or loads a white page. The URL changes, but the page stays the same, or it goes blank. Opening in new tab works fine, or refreshing the page once the URL has changed. I’ve confirmed this is happening on my site, but not on Meta. I’m on the latest beta. I’ve temporarily disabled all custom CSS styles and Babble chat plugin. I don’t know what else I can do, except to steer users to a different browser. As far as I know Discourse still supports IE11, right? Not sure if it’s related, but in IE11 clicking the logo for “home” appears to cause a full page refresh. This happens on Meta as well. Anybody care to have a look, it’s here: http://forum.driveonwood.com.

Try directing one of them to safe mode to see if that solves it, if it does, then it is likely something in your customizations.

Clicking the logo reloads the page, yes. If you cannot repro the problem on meta, the problem is local to your site, not Discourse’s code.

Well, that’s what I’m asking… I’ve turned off everything “custom” on my site (CSS, plugins), all that’s left is vanilla Discourse. Any suggestions for troubleshooting this are appreciated. I got no love for IE. If there’s nothing to be done, I’ll just tell users to move to another browser.

Good thought. I just booted Win10 into Safe Mode with Networking. No improvement.

I think cpradio meant Discourse’s safe mode. [image] Using Safe Mode to troubleshoot issues with themes and plugins Site Management bookmark This guide explains how to use Discourse’s Safe Mode to troubleshoot issues with themes and plugins. person_raising_hand Required user level: All users Discourse offers a “JavaScript Safe Mode” that allows any user to isolate the root cause of JavaScript issues caused by plugins, themes, or theme components. This feature is particularly useful for troubleshooting problems on your Discourse site. Accessing Safe Mode To access Safe Mode, follow these steps: Open a new browse…

Oh, thanks! I hadn’t seen that before. EDIT: Wow, that’s a great tool. Narrowed it down very quickly to unofficial plugins, then the Babble plugin, then specifically the full page chat option. @gdpelican your plugin controls are not working as expected. Un-checking “Enable Babble shoutbox plugin” does not seem to globally disable the plugin, I had to also uncheck the full-page chat option box.

Adding this code to fixes this issue for IE11: [image] Array.from() - JavaScript | MDN The Array.from() static method creates a new, shallow-copied Array instance from an iterable or array-like object.

Problems clicking topic links in IE11

Product Support

codinghorror (Jeff Atwood) January 4, 2019, 2:12am 10

This was fixed recently, sorry about that.

Topic		Replies	Views
Browser too old message when "compatibility mode" is forced in IE 11 Product Support	31	7208	November 20, 2017
Using Safe Mode to troubleshoot issues with themes and plugins Site Management how-to	8	21387	February 8, 2024
Infinite loop when mentioning in IE11 Product Support	5	1143	May 1, 2020
Discourse 1.7.0.beta4 Internet Explorer compatibility? Product Support	1	1510	September 19, 2016
Site does not work on Internet Explorer 11 after recent update Product Support	2	820	August 11, 2019

Problems clicking topic links in IE11

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