Hi there! (hosted instance: forum.plentymarkets.com) One of our users (Pixelfreaks-dev-27139) can’t change his email. He gets the error change_email.error, saying a user with this email already exists. However, this is not the case. [תמונה] He already hat issues with changing the email address in the first place, he got the same error there. As I tried the same thing by taking over his account with my admin account, it worked. Spooky, somehow.

Hi Sebastian, honestly, I don’t know. Can’t reproduce it anymore.

Same issue here. A user reported this error to me 13 days ago and I thought it was an error specific to this user. I changed this email by following this guide: [תמונה] Change staff email address from console Self-Hosting bookmark This guide describes how to change a staff member’s email address from the console using the Rails console. It applies to situations where an administrator needs to update an email without confirmation from the old address. person_raising_hand Required user level: System Administrator warning Console access required In Discourse, for enhanced security, staff members must confirm changes to their email addresses from both the new and old email addresses. However, this creates… Today another user reported the same issue. So I think there is a more general problem with the email change. Installation details: Discourse 2.4.0.beta9 Droplet in Digital Ocean with 2GB RAM, 25 GB SSD. Thanks in advance.

User can't confirm changed email

Product Support

sebastianh (Rebastion) 30 בדצמבר,‏ 2017,‏ 11:49pm 2

did you ever manage to fix this? encountering a similar issue

נושא		תגובות	צפיות
Email address change - click link 2nd time Feature	7	2547	20 באוקטובר,‏ 2017
On email address change second confirm fails due to email customization Product Support	19	2254	26 בנובמבר,‏ 2019
Make it possible to activate a changed email address in the Admin UI Feature users	4	281	14 ביוני,‏ 2026
Changing users email address Product Support	16	4970	15 במרץ,‏ 2019
Changing a user's email Bug	16	2407	7 באוקטובר,‏ 2020

User can't confirm changed email

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