I am attempting to configure Discourse which is running through google cloud to use SMTP through G Suite. I am editing the “discourse.conf” found in “/opt/bitnami/apps/discourse/htdocs/config” to contain the following information; smtp_address = "smtp.gmail.com" smtp_port = 587 smtp_domain = *****.org smtp_user_name = '******@*****.org' smtp_password = '********************' smtp_enable_start_tls = true When I use the above information the test email successfully goes through! But when I go to register, Discourse says it’s sending a confirmation email, but it never does. I have also tried ports 465 and 2525 w/ the above information. I have also tried smtp_address = “smtp-relay.gmail.com” The sections that contain asterisks are obviously to protect my private information. Send email from a printer, scanner, or app | Gmail | Google Workspace Help contains some information regarding this issue. Route outgoing SMTP relay messages through Google | Gmail | Google... also contains information regarding this issue. Any help with this would be most appreciated.

We don’t know what weirdnesses Bitnami have done to their Discourse setup, so we can’t really provide much useful information. Have you tried the steps outlined in our official e-mail troubleshooting guide?

@mpalmer There does seem to be some discrepancies between what I have and what that guide states. The biggest being that there is no “app.yml” the information I was trying to follow was found at https://docs.bitnami.com/google/apps/discourse/#how-to-configure-outbound-email-settings What I don’t understand is why the test email is successful, but the registration email is not.

[image] travisdeeth: There does seem to be some discrepancies between what I have and what that guide states. Hence why Bitnami installs are unsupported, and strongly discouraged. [image] travisdeeth: What I don’t understand is why the test email is successful, but the registration email is not. That’s what the e-mail troubleshooting guide is all about. While some of it won’t apply to a Bitnami install, most of it will.

Well, I just switched from the generic Bitnami Discourse to an Ubuntu 16.04 server and ran the installer. It’s already working. Why is Bitnami packaging an opensource software and using a method that isn’t supported? I could be wrong, but they are probably profiting from it. The least they could do is do it the correct way.

G Suite/google cloud

Product Support

mpalmer (Matt Palmer) March 21, 2017, 12:32am 7

You’d have to ask Bitnami why they do what they do. It’s a mystery to me, too.

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G Suite/google cloud

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