We are running Bitnami’s version of Discourse here, so perhaps something is wacky because of this, though I doubt it. Just upgraded to 1.9.0.beta4, and the problem persists, which is this: No matter what I do, I cannot get the system to send out ANY email for password change/reset. Pressing [Set Password] button in profile – Says email sent. But nothing in Email-Sent list. Pressing [Reset Password] button from admin on a user – Says email sent. But nothing in Email-Sent list. Pressing [Forgot Password] button upon login – Says email sent. But nothing in Email-Sent list. Wierd thing is, all OTHER emails are sent just perfectly fine. As such, my forum right now has the unique restriction of never being able to change passwords for any user. Anyone who forgets his/her password I need to delete the old account, and create a new one. This is a huge hassle. I’ve searched through the Internet and doesn’t seem to find any solution to this.

We don’t support bitnami installs here. What we really recommend is using our official install guide, where we guarantee emails are all delivered.

I was afraid you’re gonna say that… But my company runs on Azure and there isn’t an easy way out of it…

Our default install run just fine on Azure.

OK, I’ll give it a shot. Do you know if it works with the Azure Docker containers? Or do I have to spin up a complete Linux VM for it? Thanks!

I recommend just using a complete Ubuntu VM and running the default installer there. However, if you are experienced with Linux/Cloud/Docker you can: Bootstrap the image somewhere Push the bootstraped image to a Docker registry somewhere Deploy the bootstrapped image Bonus points if you do it behind a load balancer, using managed PostgreSQL and Redis, using a CDN, sharing a block storage for compiled assets, automatic scaling with health check, etc… The rabbit hole goes on.

OK great. Will it also setup postgresql and the database and everything else in one go?

Yes, the default install bundles everything inside the docker container for minimum amount of manual intervention.

Just a note here, we like Bitnami just fine but we can only support the Docker based installation due to engineering time constraints.

Hhhmm… no idea. There was once that it says sidekiq was not running. I restarted the VM and it went away. But still the set password mails failed to send. Is there anyway to check the status of the critical queue?

System never sends Set Password/Reset Password emails, although other emails are sent fine

Product Support

michaeld (Michael - Communiteq) July 29, 2017, 6:32am 11

Is your sidekiq listening to all queues (default,low and critical)? Those mails are using the critical queue.

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System never sends Set Password/Reset Password emails, although other emails are sent fine

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