I found the problem! Our Chat Integration App wasn’t in the channel I was trying to post from. After inviting the app to the channel, I was able to post a transcript. Thank you.
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Is it possible to automatically add the Chat Integration App in every Slack channel automatically, now and in the case of any new channel created in the future?
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Changing the “Continue on Discourse” button text to something more like “Create Transcript” or the Name of the shortcut (default “Post to Discourse” but changeable) would make sense from a UX perspective, given that not all Discourse sites call themselves Discourse