I have a user who was warned on an issue but it was resolved. I would like to learn the warning, since it has been successful resolved. How would I do that?

I don’t think there’s a way to clear/remove a warning.

[image] Cyclops: I have a user who was warned on an issue but it was resolved. I would like to learn the warning, since it has been successful resolved. How would I do that? While I can understand that, I would prefer it if I could keep the paper trail, including when I cleared the warning, but not have it show up for every mod when they look at that persons profile. Or at least have a log or something that says how long ago that was warned. I think it is reasonable to say that a person who had a warning 18 months ago, likely should have a different response for a second issue after 18 months vs after 2 days. Just my opinion, but that sounds like it would have to be a feature request then.

I’d personally question why you’d have moderators that you can’t trust to be privy to all moderation, but perhaps I’m not understanding your situation.

[image] HAWK: I’d personally question why you’d have moderators that you can’t trust to be privy to all moderation, but perhaps I’m not understanding your situation. That isn’t the case at all. However, I do not see where the system shows a log of when the user when warned or why. Perhaps I’m missing that? I don’t mean to come off as if I don’t like how Discourse works, and perhaps I’m a weird-o, which is highly possible, just trying to get some information is all. I appreciate all the help.

I think we might be talking at cross purposes. The title of your topic says how do I ‘clear’ warnings so we’ve been responding to that – there is no way to clear a warning. Are you actually asking about how you can find the details of a warning?

[image] HAWK: I think we might be talking at cross purposes. The title of your topic says how do I ‘clear’ warnings so we’ve been responding to that – there is no way to clear a warning. Are you actually asking about how you can find the details of a warning? I apologize for being unclear. I actually would like to clear the warning but since that isn’t possible. I would like to know how I can view the history of where the warning was given and more particularly when. I have not had time to really dig into a lot of the moderation features of Discourse yet, which I would like to, but work and school keep me very busy. Normally I would play around with it until I found it on my own but this seemed like it might be more expedient. Sorry if I was confusing, and if etiquette here would lead to me doing a whole new post, I would be happy to do so.

A moderator does not always need to issue an official warning. I myself quite often send “friendly messages” at another forum I’m a moderator for. I consider them to be a kind of “free pass” for a first offense.

[image] Mittineague: A moderator does not always need to issue an official warning. I myself quite often send “friendly messages”. I consider them to be a kind of “free pass” for a first offense. Well, to go into more detail. I have a user, which has a warning. I don’t know why, I’ve asked my Moderators but none of them remember doing it. Now I have gone through a few Moderators in the early days of setting things up, so it is possible one of them did it. I know the person personally and I can’t imagine why they were issued a warning, but I can’t find it anywhere when it was issued. This is what lead to the small issue of wanting to clear it. Since that isn’t possible, I have become curious as to why it was done and when and by whom. I know this is a bit specific and a lot of information that isn’t needed, but that is this minor situation in a nutshell.

[image] Cyclops: I can’t find it anywhere Unfortunately, Warnings aren’t logged. But it should be possible do dig up some information using the Data Explorer plugin.

How do I clear user warnings?

Product Support

HAWK (Hawk) January 31, 2018, 8:32pm 3

The intention is to keep them as a paper trail in case there are further issues in the future…

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How do I clear user warnings?

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