Hello, I took backup, now my site down. What may be possible reason? Cloudflare said - Connection timed out. So, I disabled Cloudflare. Now, Browser says - This site can’t be reached Thanks & Regards, Gulshan

its almost entriely automated. there is one extra click that just confirms that you want to upgrade there is no need to worry. Nothing should go wrong

Possible things that might be wrong. Is there anything in the logs? Have you tried restarting discourse? Is the backup still going on?

[image] dje4321: Is there anything in the logs? Please see, this is from admin/backups/logs page. https://dl.dropboxusercontent.com/s/kyn77h5sybi41xn/backup-logs.txt [image] dje4321: Have you tried restarting discourse? How to do that? Please tell me. [image] dje4321: Is the backup still going on? I guess, no. Just site went down.

Are you using some kind of discourse hosting provider by chance?

Before site went down - I received “The backup was successful.” message. … Site went up, now after few minutes (approximately 12 minutes) I see site is up automatically, and again I received same push notification that “The backup was successful.”

Can you tell us what kind of setup you are using? Communiteq (formerly DiscourseHosting)? self-hosted? are you using pgbouncer?

you should be able to restart it by sshing into the server where discourse is being hosted and cd into /var/discourse. if discourse is installed elsewhere than cd into where its installed run this to restart discourse sudo ./launcher restart app app may or may not be the name of the discourse image. just replace it with whatever you used.

[image] Gulshan_Kumar: Site went up, now after few minutes (approximately 12 minutes) Now it is up. Sorry, in bit hurry up panic moment, I wrote down, instead of up. Now it is okay. Thanks for the response.

I also received today Upgrade message, should I do? Will I have to face any downtime?

Site went down after taking backup

Product Support

dje4321 (Dje4321) March 8, 2018, 7:35pm 11

to upgrade just goto /admin/upgrade and click upgrade.

Downtime is minimal.

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Site went down after taking backup

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