Hey, So I’m just starting a community with Discourse and after enabling SSL with this tutorial and after enabling it my forum just doesn’t load. My browser just says ‘(web address) refused to connect’. I checked and I’ve followed every step of the tutorial, any suggestions? Thanks, Matt

Based on what you’ve given us, the only thing that can be said for sure is, “something went wrong”. You’ll need to examine (and possibly share) the output of the rebuild, and potentially the logs, in order for anyone to be able to provide you with useful assistance.

You might try running ./discourse-doctor and see if it offers any clues.

[image] pidge: Hey, So I’m just starting a community with Discourse and after enabling SSL with this tutorial and after enabling it my forum just doesn’t load. My browser just says ‘(web address) refused to connect’. I checked and I’ve followed every step of the tutorial, any suggestions? Thanks, Matt Is this a DigitalOcean install following the guide? is there anything else on the machine? are you using cloudflare?

Sorry, just seen the replies now. [image] Stephen: Is this a DigitalOcean install following the guide? I used the DigitalOcean 1 click install then connected to it via SSH and completed the setup [image] Stephen: is there anything else on the machine? No, I haven’t installed anything else. [image] Stephen: are you using cloudflare? No, I’m not. [image] pfaffman: You might try running ./discourse-doctor and see if it offers any clues. I’ve just ran it, what am I looking for?

Is there anything specific? I don’t want to post the whole thing.

Did it print anything that made a suggestion or that something was wrong? You could pm it or the url to me. The script redacts sensitive information. What is there that you don’t want to share?

This is the output, it had my admin password and stuff in it so that’s removed. Any clues? DISCOURSE DOCTOR Mon Aug 6 11:45:50 UTC 2018 OS: Linux Discourse-IFN 4.4.0-130-generic #156-Ubuntu SMP Thu Jun 14 08:53:28 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux Found containers/app.yml ==================== YML SETTINGS ==================== DISCOURSE_HOSTNAME=**** SMTP_ADDRESS=**** DEVELOPER_EMAILS=me@example.com,*********************** SMTP_PASSWORD=********** SMTP_PORT=587 SMTP_USER_NAME=**** LETSENCRYPT_ACCOUNT_EMAIL=**** LETSENCRYPT_ACCOUNT_EMAIL ==================== DOCKER INFO ==================== DOCKER VERSION: Docker version 18.03.1-ce, build 9ee9f40 DOCKER PROCESSES (docker ps -a) CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES 75595ba274d6 local_discourse/app "/sbin/boot" 21 seconds ago Up 20 seconds 0.0.0.0:80->80/tcp, 0.0.0.0:443->443/tcp app 75595ba274d6 local_discourse/app "/sbin/boot" 21 seconds ago Up 20 seconds 0.0.0.0:80->80/tcp, 0.0.0.0:443->443/tcp app Discourse container app is running ==================== PLUGINS ==================== - git clone https://github.com/discourse/docker_manager.git - git clone https://github.com/discourse/discourse-staff-notes.git - git clone https://github.com/angusmcleod/discourse-quick-messages.git - git clone https://github.com/discourse/discourse-spoiler-alert.git - git clone https://github.com/discourse/discourse-cakeday.git - git clone https://github.com/discourse/discourse-adplugin.git - git clone https://github.com/featheredtoast/discourse-pwned-passwords.git - git clone https://github.com/angusmcleod/discourse-locations.git - git clone https://github.com/discourse/discourse-canned-replies.git WARNING: You have what appear to be non-official plugins. If you are having trouble, you should disable them and try rebuilding again. See https://github.com/discourse/discourse/blob/master/lib/plugin/metadata.rb for the official list. ======================================== Discourse version at ***: NOT FOUND

The URL it offers has the password data redacted, but I should remove it from the file in /tmp as well. Like there are two docker containers running. Is that true? If you stop the app and then run it, the will also be in the discourse-doctor log file.

Forum doesn't load after enabling SSL with Let's Encrypt

Product Support Self-hosting

pfaffman (Jay Pfaffman) August 5, 2018, 10:43pm 6

What output did it give you?

Topic		Replies	Views
No connection accepted on http / https after fresh installation on Ubuntu 22.04 LTS Self-hosting	5	2620	December 16, 2022
Unable To Connect/Connection Refused due to https certificates Self-hosting	9	8973	May 22, 2021
Discourse website not loading after installation without enabling Let's Encrypt Self-hosting	17	3334	April 9, 2020
No secure Connection to self-hosted Discourse after latest update Self-hosting	10	380	July 29, 2025
HTTPS : issue while trying to set up SSL certification Self-hosting	24	2755	August 31, 2019

Forum doesn't load after enabling SSL with Let's Encrypt

Related topics