Users report that DiscourseHub on iPad unexpectedly closes while reading multiple topics, particularly on the OpenAI and Dall-E forums. Jagster describes the issue as recurring after reading many topics, with the app returning to the home screen without crashing. pmusaraj confirms the issue on iPad but not iPhone, and attempts to reproduce it, suspecting a webview process termination related to scrolling or memory management. The issue appears tied to iOS memory handling, possibly affecting Safari as well. A new beta version includes a workaround where the app reloads the page after a crash. Jagster tests the beta and notes improved behavior—short flashes of a white screen followed by reloads—but the issue still occasionally occurs. Jagster later observes the problem has become less frequent, suggesting a possible fix, though the issue remains intermittent. pmusaraj asks if the issue persists on Dall-E topics, indicating ongoing investigation.
Sorry, this will be the most useless bug report ever.
When I’m reading several topics, the Hub will close unexpectedly. I can’t pinpoint the exact number of topics needed to cause this, but I red new topics here last night, and this morning I had something like a dozen in /latest. On the OpenAI forum, the same thing happens sooner than here, because there are many more new posts and quite a few topics are longer.
The hub isn’t crashing. It just closes itself and returns to its home screen. The last visit mark will be correct, but that is expected because it comes from Discourse, not from the Hub.
This isn’t related to the new iPadOS, 17.7.x or 18, because it started a bit sooner. I would claim it started when we got those useful icons and the hiding connect button. But sure, I don’t know that for sure. And I don’t know if the same would happen on iPhones too, because I’m using it for quick peeks only.
How to try this…. Well, buy a basic iPad 10gen and read quite a bit using DiscourseHub. Sorry guys, I don’t know how I could give more info
I’m having a hard time reproducing this reliably. I spent a lot of time on iPad on meta and a few other sites today, and could only repro this once.
I was in a topic, I was scrolling, with my thumb close to the Discourse topic timeline at the time. I think this is related to scrolling, when I leave the iPad idle on a topic or topic list, it doesn’t happen.
Ok, I have a fairly persistent repro, and I can see that the webview process terminates itself. I looked at the iPad system logs (via the Console app on macOS when the iPad is set up for development), and nothing in particular stands out, this is happening at the OS level. Chances are that it’s unrelated to the recent app updates.
It’s going to be quite tricky to fix it, I’ll keep poking at it though. One test I’d like to make is to navigate meta or openAI for a while on regular Safari and see if that runs into any problems. Another possibility is that this is a memory management issue at the OS level. I’ll see if I can repro the issue by navigating the pages of a community more slowly.
I don’t think we’ve fixed this issue, although I haven’t been able to reproduce it recently. That said, there’s a new beta of the mobile app out at https://testflight.apple.com/join/mzqp6Bk3 with a possible workaround.
I could repro similar issues in Safari on iOS where the browser notices the page crashes and reloads it. In the new beta of the mobile app, we do the same, on a crash, we reload the same page. In theory, it should be slightly better.
I red… quite many posts with AI-images, scrolled quite a bit /latest and looked thru topics where always was over 20 posts. All I got was twice a really short time, a blink of an eye, blanco page and after that 2 seconds loading bar before that topic opened. Nothing else.
And… few seconds ago here. I was reading latest ones, and because I visit here quite often there wasn’t too many unread topics, and any of them wasn’t too long, plus Meta was the first on my morning tour, this fell: Discourse Icon
But I have to say that some days now has been totally fine. That’s why I was suprized when it happened.
I don’t know… it has been quite calm now and it looks like I’m the only one who’s complaining plus market share of combo ipad+hub must be really small, perhaps this thing isn’t worth of work.
