404 error on base url / frontpage

support
#1

Hello,
a few upgrades ago, my discourse started to give a 404 - “oops, this page doesn’t exist or is private” when I go to the base URL discourse.mydomain.com. This happens both when I am logged in as a normal user, as admin or when I am not logged in at all.
As a logged in user I can still click on the buttons for “Current” and “new” posts, and from there everything works fine. But the base url still gives me that 404 when I go back.
Unfortunately I can’t fully reconstruct, what was done before that error occurred. Does someone recognize that error and point me in the right direction?

Thanks in advance,
Sebastian

#2

Try safe-mode to rule out any plugin / theme issues.

https://your.site.com/safe-mode

3 Likes
#3

Thanks for the tip - safe mode didn’t change anything.

#4

You’ll need to remove all third party plugins and do a quick rebuild.

1 Like
#5

I have no plugins installed at all, apart from the docker_manager

1 Like
#6

Well that’s really strange! If you’ve ruled out themes and have no plugins installed, I’m not sure.

1 Like
#7

yeah, me neither :wink: but I appreciate the quick response, thanks!

#8

I’m not sure. Do you have errors in the logs? It just doesn’t happen that the logs say?

2 Likes
#9

My guess, which may be totally wrong, is that you have multiple a records for your domain, so sometimes you get the wrong server.

2 Likes