# 500 error when installing the Advanced Hero Component

**URL:** <https://meta.discourse.org/t/500-error-when-installing-the-advanced-hero-component/386642>\
**Category:** Support\
**Created:** [October 24, 2025, 12:07pm UTC](https://meta.discourse.org/t/500-error-when-installing-the-advanced-hero-component/386642 "2025-10-24T12:07:17Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![WorldIsMine](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/worldismine/32/455660_2.png) [@WorldIsMine](https://meta.discourse.org/u/WorldIsMine)\
**Post date:** [October 24, 2025, 2:24pm UTC](https://meta.discourse.org/t/500-error-when-installing-the-advanced-hero-component/386642/10 "2025-10-24T14:24:33Z")

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> [@tobiaseigen](#):
>
> So yes looks like Moin may be on the right track with her advice. Have you updated your site to latest? Do you have another component already installed that is conflicting?

Yes I tried on our staging where we have 3.5. Perhaps it’s the versatile banner we have that’s causing conflict. Either way, thank you everyone for help.

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