# 500 error when messaging someone

**URL:** <https://meta.discourse.org/t/500-error-when-messaging-someone/162749>\
**Category:** Support\
**Created:** [September 2, 2020, 7:17am UTC](https://meta.discourse.org/t/500-error-when-messaging-someone/162749 "2020-09-02T07:17:08Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![R\_X](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/r_x/32/142155_2.png) [@R\_X](https://meta.discourse.org/u/R_X)\
**Post date:** [September 2, 2020, 7:17am UTC](https://meta.discourse.org/t/500-error-when-messaging-someone/162749/1 "2020-09-02T07:17:08Z")

</div>

any reason on what caused 500 error when messaging other people? i tried rebuilding docker but it doesnt fix.

---

<div class="post-metadata">

**Author:** ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Post date:** [September 2, 2020, 12:13pm UTC](https://meta.discourse.org/t/500-error-when-messaging-someone/162749/2 "2020-09-02T12:13:14Z")

</div>

Are you using any plugins?

Have you looked in the logs to see what the error is?

---

<div class="post-metadata">

**Author:** ![IAmGav](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/iamgav/32/235598_2.png) [@IAmGav](https://meta.discourse.org/u/IAmGav)\
**Post date:** [September 2, 2020, 12:13pm UTC](https://meta.discourse.org/t/500-error-when-messaging-someone/162749/3 "2020-09-02T12:13:56Z")

</div>

there could be many reason.

it will be a process of elimination.

Look at space avail, errors when rebuilding, plugin clashing issues, etc