# 502 Error when uploading backup

**URL:** https://meta.discourse.org/t/502-error-when-uploading-backup/203255
**Category:** Self-hosting
**Created:** [September 11, 2021, 4:19pm UTC](https://meta.discourse.org/t/502-error-when-uploading-backup/203255 "2021-09-11T16:19:08Z")
**Posts on this page:** 3
**Page:** 1

<div class="post-metadata">

### Author: ![OverseersMight](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/overseersmight/32/228719_2.png) [@OverseersMight](https://meta.discourse.org/u/OverseersMight)
#### Post date: [September 11, 2021, 4:19pm UTC](https://meta.discourse.org/t/502-error-when-uploading-backup/203255/1 "2021-09-11T16:19:08Z")

</div>

I am moving to amazon light sail due to digitalocean’s reputation as a spammer’s service, but when I upload the backup, I get a 502 nginx error.

 ![image](https://global.discourse-cdn.com/meta/original/3X/a/1/a1165b9fe648434ca17c7cb6a8ac49914bbdedcb.jpeg)  
I have created port 443 firewall exceptions, on both tcp and udp.  
Any suggestions?

---

<div class="post-metadata">

### Author: ![IAmGav](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/iamgav/32/235598_2.png) [@IAmGav](https://meta.discourse.org/u/IAmGav)
#### Post date: [September 11, 2021, 4:29pm UTC](https://meta.discourse.org/t/502-error-when-uploading-backup/203255/2 "2021-09-11T16:29:09Z")

</div>

> [@OverseersMight](#):
>
> digitalocean’s reputation as a spammer,

DO is not a spammer, it’s the people using their service. I have never had any issues with DO and I have 3 droplets with them.

---

<div class="post-metadata">

### Author: ![OverseersMight](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/overseersmight/32/228719_2.png) [@OverseersMight](https://meta.discourse.org/u/OverseersMight)
#### Post date: [September 11, 2021, 4:33pm UTC](https://meta.discourse.org/t/502-error-when-uploading-backup/203255/3 "2021-09-11T16:33:47Z")

</div>

Excuse my wording, I meant a spammer’s service. They have no restrictions whatsoever.  
It makes mail deliverability difficult.  
From UCEPROTECT

 ![image](https://global.discourse-cdn.com/meta/original/3X/f/9/f9227b5d8e287e408a240387557d21992d916a4b.png)
