# A basic user that should be a member

**URL:** <https://meta.discourse.org/t/a-basic-user-that-should-be-a-member/232197>\
**Category:** Product Support\
**Created:** [July 7, 2022, 10:14am UTC](https://meta.discourse.org/t/a-basic-user-that-should-be-a-member/232197 "2022-07-07T10:14:34Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![NealWhittle](https://avatars.discourse-cdn.com/v4/letter/n/34f0e0/32.png) [@NealWhittle](https://meta.discourse.org/u/NealWhittle)\
**Post date:** [July 7, 2022, 10:14am UTC](https://meta.discourse.org/t/a-basic-user-that-should-be-a-member/232197/1 "2022-07-07T10:14:34Z")

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Hello,

I am totally mystified as to why a particular user has not been moved up to trust level 2 as they seem to meet every requirement:

 ![image](https://global.discourse-cdn.com/meta/original/4X/8/f/6/8f6df389447fd362f966a9c2a08dd8865be3e9f4.png)

If anyone can explain it to me, I would be so grateful.

Many thanks

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