Ability to Ignore a User

@zogstrip

When ignored person write something in topic that I have open, post is visible.

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@udan11 can you try reproducing?

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@Foriusz that issue should be resolved by

If you’re still seeing the issue on an updated site, please let us know.

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Ignored user’s topics still visible in latest topics list. Isn’t this contrary to ignoring?

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Any reason why there can’t be a permanent ignore function. I’m migrating to your platform from a forum that’s been around for almost two decades. We’ve found having the ability to permanently ignore some people is critical to keeping things civil (with some folks its like a nasty divorce). I really think that should be an option you can toggle on if you need so you can continue to keep discourse civil.

Reading through I’ve seen the logic and I don’t disagree that the best course of action is to correct behavior. However, there are some instances where it isn’t really bad behavior that needs to be corrected, just personalities that grate on each other. For example: We have an old guy who loves to post corny jokes on our forum regularly. About half the people love it, a quarter of the people are indifferent and a quarter of the people hate it.

From my POV that isn’t really an offense - just a preference of content and contribution. Yet if it becomes an irritant for people who just don’t want to see his jokes - then why not let them ignore him permanently.

There may be a half-dozen other reasons why we allow a permanent ignore on the old platform, I think we should consider letting staff make the call on whether that is allowed or not.

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You can have a custom plugin modify PurgeExpiredIgnoredUsers.

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Jay, thanks for the input - being new to this can you explain how that works (I get the plugin install of existing plugins). Are you suggesting code a custom plugin?

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Yes. A custom plugin is what I’m suggesting. I’d make it so that Ignored users are never expired for $500. You might get a better offer in #marketplace.

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I agree. We see great value in ignoring also hide the topic titles, as we cant afford to have the extensive moderation needed, not to mention the particularly sensitivies of each member

If Discourse does not agree that it should automatically hide the topic titles, then perhaps it can be a community setting to show or not. Not sure if it’s a performance issue for not implementing this way?

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6 posts were split to a new topic: Ignore does not work on megatopics

It would be useful for moderation purposes to have a “watching” option which would notify you whenever the user posted.

Have a look there:

I believe I remember there was a discussion about having the followed user NOT being notified. I don’t remember if it’s now possible or not.

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@tempogain , there is another way I just discovered which may be of interest to you: You can also use the “saved searched” plugin and enter the users there (simply enter “@user” alone as a saved search). You will get once a day a private message from “System” with all the posts from that user. Possible cons = there is a delay as you only get notified once a day (it may be a pro depending on how you see it) and you may be limited by the number of saved search you can enter. See:

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It’s great to see the ability of ignoring users come to Discourse! I’d love to see one more option - block.

So the options would become Normal - Muted - Ignored - Blocked

Blocking would:

  • Hide Topics from blocked users from the latest list/categories etc
  • Hide posts from blocked users
  • Hide posts containing quotes from blocked users (though it working like ‘ignored’ would be fine too)
  • Block PMs from that user
  • And importantly… force the same for the blocked user (if they go to the profile of someone who has blocked them they will be notified as such, and presented with an option to do the same).

If we had this facility I would use Discourse on one of my forums that has more interpersonal issues than any other forum I have managed! (Yes it’s a nightmare!)

It would also make the life of moderators a million times better as well as minimise members getting annoyed for being 'moderated/suspended/ etc.

It really would be very helpful! :smiley:

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We’ve had this discussion many times and it’s a tricky one. Blocking someone goes against our philosophy of civilised discourse and good behaviour online.

If someone behaves so badly that they need blocking, why are they still allowed to be a member of the community?

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I would normally agree with you Sarah, but unfortunately it’s a fact of life that some people won’t see eye to eye, or a break down in relations will a reach a point beyond repair - this is more likely to occur the longer a forum and its members have been active.

There are also some forums which are more likely to see animosity develop between members because of personal circumstances of the people that the forum might be aimed at - people who are sick and the elderly to name two, might have mental health issues or less patience than what we might like.

Sometimes the behaviour is borderline, sometimes what somebody posts just grates on somebody else over time (political threads are some of the worst) and sometimes, if you expect people to live by your moral values you may not have many people left on the forum. (This is not just the way somebody conducts themselves, but viewpoints - many people harbour points of view that are unacceptable to others - yet perfectly ‘legal’).

You might want to go on a forum but not see the posts of someone who ‘kills animals for fun’, or someone who thinks equality/‘gay marriage’ is wrong, etc. That’s ok - we shouldn’t have to like, nor have to respect everyone - we can respect that everyone has the right to believe whatever they want to believe (so long as they are not breaking the law), but we don’t have to respect or like them, and ideally we don’t want to be reminded of them every time we visit a forum that has many of your friends or so much else to offer.

It’s not something you would see used often in all forums, but on some it would be very welcomed or even a necessity.

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I agree with all of your points in theory, but to play devil’s advocate, if I don’t want to hear people talking about things that I don’t like and I feel that strongly about it, I could choose not to enter the room.

Debate aside, I’m fairly sure this isn’t something we ever plan to do, but ultimately that’s @codinghorror’s call.

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Have you looked at any “mute” stats? I would expect some categories and topics to be muted due to no interest, but the number of User mutes might give at least a one-sided idea of how much of a problem the community has.

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…and unfortunately that’s what happens - the ‘nice’ people end up leaving because it’s difficult to be around those who continually share views you might find morally reprehensible. (It’s a lot easier for people to ‘tolerate’ kind decent human beings who care about the planet and all it’s inhabitants, than those who hold bigoted, hurtful or damaging views which may verge on being hateful or harmful, irrespective of whether those views are considered legal or not).

Thanks for the conversation though Sarah - it’s always nice speaking to you :smiley:

It’s not a feature I need for any of the Discourse sites I currently run so can’t look at mute stats - I do know however many users have requested being able to block others on other forums I admin, and we have often had to resort to a ‘mutual block’ where we PM the users involved and tell them they may no longer contact each other/refer to each other/post in each other’s threads etc (if they do, they get banned permanently). We do this in cases of alleged bullying or where relations have broken down irrevocably. Even if we don’t think bullying has taken place, we must still show that we acted to prevent it - this is particularly important if either one of the parties may be susceptible to self-harm.

The Discourse sites I run are a lot more focused on a topic so it’s easier to say the forum may not be used to discuss contentious off-topic topics, and since they are tech communities we also adhere to language Codes of Conduct or apply our own (so no homophobia/transphobia/content that might make women/minorities feel uncomfortable etc). That’s not possible on a forum where any legally permissible topic is allowed.

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Live loaded posts from Ignored users are still not being ignored on our forum. This is after a refresh and in a topic with only 500 posts. If I navigate away from the topic and come back, the posts are ignored