Use Case
TL;DR we would like to allow multiple user groups to moderate a category.
We have many categories that we would like to extend moderation of to multiple groups of users. We essentially are adhering to Conway’s Law in how we create our user groups for our internal users—it’s pragmatic and so far has proved to work very well for us, preliminarily anyways. For example, we would like to allow both Customer Success and Support to moderate the Platform Updates category in addition to our team. With today’s implementation, the category moderation option only allows one or the other.
Workarounds
I could finagle this by creating a third category that contains both sets of users, but this is just one category where we want to pair different user groups. It wouldn’t be realistic to attempt to manage all of these combinations of user groups.