# Activation Email Not Received for Discourse Admin Account, After Registering User in The Forum

**URL:** <https://meta.discourse.org/t/activation-email-not-received-for-discourse-admin-account-after-registering-user-in-the-forum/292050>\
**Category:** Self-hosting\
**Tags:** email\
**Created:** [January 18, 2024, 8:08am UTC](https://meta.discourse.org/t/activation-email-not-received-for-discourse-admin-account-after-registering-user-in-the-forum/292050 "2024-01-18T08:08:29Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Kuldeep\_Kumhar](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kuldeep_kumhar/32/354635_2.png) [@Kuldeep\_Kumhar](https://meta.discourse.org/u/Kuldeep_Kumhar)\
**Post date:** [January 18, 2024, 10:33am UTC](https://meta.discourse.org/t/activation-email-not-received-for-discourse-admin-account-after-registering-user-in-the-forum/292050/3 "2024-01-18T10:33:39Z")

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Thank you for your response!

I followed the steps you suggested, and now I can see the Discourse forum on our website [work.scube.co](http://work.scube.co) However, I’m encountering an issue where I’m unable to create new users because they are not receiving the activation link via email.

I’m seeking assistance in understanding why the activation emails are not being received. Could you please help me identify the possible reasons behind this issue? Your guidance would be greatly appreciated.

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_[View the full topic](https://meta.discourse.org/t/activation-email-not-received-for-discourse-admin-account-after-registering-user-in-the-forum/292050)._